Liberty Mutual Insurance

Experienced Claims Specialist

Liberty Mutual Insurance

Boston, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced Claims Specialist looking for a new opportunity to showcase your skills and make a positive impact? Look no further! Liberty Mutual Insurance is seeking a highly skilled and motivated individual to join our team as an Experienced Claims Specialist. As a global leader in the insurance industry, we are dedicated to providing our customers with top-notch service and support. In this role, you will have the opportunity to utilize your expertise in claims handling and provide exceptional service to our customers. We are looking for an individual who is detail-oriented, adaptable, and has a strong customer focus. If you meet the qualifications listed below and are ready for a challenging and rewarding career, we encourage you to apply today!

  1. Handle complex and high-value insurance claims, utilizing knowledge of industry best practices and company policies and procedures.
  2. Conduct thorough investigations into each claim, gathering and analyzing all relevant information.
  3. Communicate effectively with customers, providing timely and accurate updates on their claims.
  4. Evaluate claim coverage and determine appropriate course of action, adhering to company guidelines and regulations.
  5. Negotiate settlements with customers and third-party vendors, ensuring fair and timely resolution.
  6. Collaborate with internal teams and external partners to ensure smooth and efficient claims handling.
  7. Maintain accurate and detailed records of all claims activity and documentation.
  8. Continuously monitor and evaluate claims processes to identify areas for improvement and implement solutions.
  9. Stay up-to-date on industry trends and changes in regulations related to claims handling.
  10. Mentor and train junior claims specialists, providing guidance and support as needed.
  11. Represent the company in a professional and ethical manner at all times.
  12. Uphold the company's commitment to providing exceptional customer service and satisfaction.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Minimum Of 3-5 Years Of Experience In Handling Complex Insurance Claims, Preferably In The Property And Casualty Sector.

  • In-Depth Knowledge Of Insurance Policies, Regulations, And Industry Best Practices.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Effectively Evaluate And Assess Claims.

  • Excellent Communication And Negotiation Skills, With The Ability To Effectively Interact With Clients, Colleagues, And Other Stakeholders.

  • Bachelor's Degree In A Related Field, Such As Business, Finance, Or Insurance. Professional Certifications, Such As Cpcu Or Aic, Are Preferred.

Required Skills
  • Documentation

  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Claims Processing

  • Risk assessment

  • Investigation

  • Policy Interpretation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Experienced Claims Specialist in Boston, MA, USA is between $61,000 - $74,000 per year. This range can vary depending on factors such as years of experience, specific industry, and additional skills or certifications.

Additional Information
Liberty Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 29th, 2024
Apply BeforeMay 22nd, 2025
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About Liberty Mutual Insurance

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.

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