Cyber Claims Specialist- Complex

At Liberty Mutual Insurance, we believe in protecting our customers from the ever-evolving world of cyber risks. As a Cyber Claims Specialist for our Complex team, you will play a crucial role in analyzing and resolving complex cyber claims, ensuring that our customers receive the best possible support and protection. We are looking for a highly skilled and experienced professional who is passionate about cyber security and has a deep understanding of the cyber insurance industry. If you are a problem-solver, have excellent communication skills, and are ready to take on the challenge of protecting our customers from cyber threats, then we want you to join our team!

1. Analyze and resolve complex cyber insurance claims, ensuring that customers receive the best possible support and protection.
2. Utilize expert knowledge of cyber security and the cyber insurance industry to effectively handle complex claims.
3. Conduct thorough investigations and evaluations of cyber claims to determine coverage and liability.
4. Communicate with customers, agents, and internal stakeholders about the status and resolution of cyber claims.
5. Collaborate with other team members and departments to ensure timely and accurate resolution of claims.
6. Stay up-to-date on emerging cyber risks and trends, and provide recommendations for improving cyber insurance policies and processes.
7. Build and maintain strong relationships with customers, agents, and industry professionals.
8. Provide exceptional customer service by handling difficult or sensitive customer situations with empathy and professionalism.
9. Maintain accurate and detailed records of claim activities and decisions.
10. Represent Liberty Mutual Insurance in legal proceedings related to cyber insurance claims.
11. Train and mentor junior claims specialists on cyber insurance policies, procedures, and best practices.
12. Continuously seek opportunities for process improvement and efficiency within the cyber claims team.
13. Adhere to all regulatory and compliance requirements related to cyber claims handling.
14. Collaborate with underwriting and risk management teams to identify potential cyber risk exposures and develop strategies for mitigating these risks.

According to JobzMall, the average salary range for a Cyber Claims Specialist- Complex in New York, NY, USA is $78,000 - $120,000 per year. This may vary depending on the individual's level of experience, qualifications, and the specific company they work for. Factors such as the size and reputation of the company, as well as the demand for cyber claims specialists in the market, can also impact salary ranges.

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.