Complex Casualty Claims Specialist - Northwest Zone

Welcome to Liberty Mutual Insurance, where we strive to provide our customers with the best possible coverage and support. We are currently seeking a highly skilled and experienced Complex Casualty Claims Specialist to join our team in the Northwest Zone. As a specialist in complex casualty claims, you will be responsible for investigating, evaluating, and resolving high exposure and complex commercial liability claims. We are looking for a self-motivated individual with strong analytical skills and a passion for delivering exceptional customer service. If you have a proven track record in managing complex claims and possess the necessary qualifications, we invite you to apply for this exciting opportunity. Join us at Liberty Mutual and make a difference in the lives of our customers.

1. Conduct thorough investigations of complex commercial liability claims to determine coverage, liability, and damages.
2. Evaluate and analyze claims data, including medical records, witness statements, and legal documents, to make accurate and fair liability determinations.
3. Communicate with policyholders, attorneys, and other stakeholders to gather information and provide updates on claim status.
4. Manage a caseload of high exposure and complex claims, ensuring timely and efficient resolution.
5. Identify potential fraud or suspicious activity and take appropriate action.
6. Negotiate settlements with claimants and attorneys in a professional and effective manner.
7. Collaborate with internal teams, such as underwriting and legal, to ensure compliance with company policies and procedures.
8. Maintain accurate and detailed claim records and provide updates to management and other stakeholders as needed.
9. Stay up-to-date on industry trends, legal developments, and best practices related to complex casualty claims.
10. Provide exceptional customer service by promptly responding to inquiries and addressing concerns from policyholders and other stakeholders.
11. Proactively identify and implement process improvements to enhance efficiency and quality of claims handling.
12. Serve as a subject matter expert and provide guidance and support to junior claims associates as needed.
13. Adhere to company guidelines and regulatory requirements to ensure ethical and compliant claims handling.
14. Represent the company in a professional manner and uphold the company's values and standards at all times.
15. Continuously develop and enhance skills and knowledge through training and professional development opportunities.

According to JobzMall, the average salary range for a Complex Casualty Claims Specialist - Northwest Zone is between $75,000 to $95,000 per year. However, this can vary depending on factors such as the specific company, location, and years of experience. Additionally, benefits and bonuses may also impact the overall salary package for this role.

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.