Liberty Mutual Insurance

Commercial Liability Claims Specialist

Liberty Mutual Insurance

Suwanee, GA 30024, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a skilled and detail-oriented insurance professional with a passion for helping customers? Liberty Mutual Insurance is seeking a Commercial Liability Claims Specialist to join our team and support our commitment to providing exceptional customer service. In this role, you will have the opportunity to utilize your expertise in claims handling and investigation to help our commercial clients navigate complex liability claims. We are looking for individuals who are dedicated to providing prompt and fair resolutions, have excellent communication skills, and are able to work independently. If you are looking for a challenging and rewarding career with one of the leading insurance companies in the industry, we encourage you to apply for this position.

  1. Handle and investigate complex commercial liability claims in a timely and efficient manner.
  2. Provide exceptional customer service to commercial clients by responding promptly to inquiries and concerns.
  3. Utilize insurance expertise to accurately assess claims and determine coverage.
  4. Work independently to manage a caseload of claims and ensure timely resolution.
  5. Communicate effectively with all parties involved in the claims process, including clients, attorneys, and internal stakeholders.
  6. Maintain accurate and detailed records of all claims and related activities.
  7. Evaluate and negotiate settlements within designated authority.
  8. Stay up-to-date on industry and company policies and procedures related to claims handling.
  9. Collaborate with other team members and departments to ensure seamless claims processing and customer satisfaction.
  10. Attend training sessions and participate in ongoing professional development to enhance knowledge and skills.
  11. Adhere to company standards and guidelines for claims handling and customer service.
  12. Maintain confidentiality and handle sensitive information with discretion.
  13. Demonstrate a strong commitment to providing fair and prompt resolutions for all claims.
  14. Represent the company in a professional and positive manner at all times.
  15. Promote a positive and collaborative work environment within the claims team.
Where is this job?
This job is located at Suwanee, GA 30024, USA
Job Qualifications
  • Excellent Communication And Negotiation Skills

  • Ability To Work Independently And Handle Multiple Claims Simultaneously.

  • Bachelor's Degree In Insurance, Business, Or A Related Field

  • Minimum Of 3-5 Years Of Experience In Commercial Liability Claims Handling

  • Strong Knowledge Of Commercial Liability Insurance Policies And Coverage

Required Skills
  • Communication Skills

  • Time Management

  • Negotiation skills

  • Attention to detail

  • customer service

  • Analytical Thinking

  • Risk assessment

  • Legal Knowledge

  • Policy Interpretation

  • Investigation Techniques

  • Claims Evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Commercial Liability Claims Specialist in Suwanee, GA 30024, USA is $48,000 to $75,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or organization. Additionally, location can also play a role in salary range.

Additional Information
Liberty Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 21st, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Liberty Mutual Insurance

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.

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