Claims Resolution Specialist, Field Appraisal

Welcome to Liberty Mutual Insurance, one of the leading insurance providers in the industry. We are currently seeking a highly skilled and motivated Claims Resolution Specialist, Field Appraisal to join our team. This is an exciting opportunity for an individual who is passionate about helping others and providing top-notch customer service. In this role, you will be responsible for managing and resolving complex insurance claims through on-site appraisals. We are looking for someone with a strong background in claims resolution and exceptional communication skills. If you are a detail-oriented problem solver who thrives in a fast-paced environment, we encourage you to apply for this position.

1. Conduct on-site appraisals of complex insurance claims to accurately assess damages and determine coverage.
2. Work closely with customers, insurance agents, and other parties involved in the claims process to provide exceptional customer service.
3. Investigate and evaluate claims to determine liability and negotiate settlements with claimants.
4. Use industry knowledge and company policies to make fair and informed decisions on claims.
5. Document all claim activities, including investigations, evaluations, and settlements.
6. Provide timely and thorough updates to customers and stakeholders on the status of their claims.
7. Collaborate with other team members and departments to ensure efficient and effective claims resolution.
8. Keep up-to-date on industry trends, laws, and regulations related to insurance claims.
9. Identify and escalate any potential fraud or suspicious claims to the appropriate department.
10. Maintain a high level of accuracy and attention to detail in all claim-related tasks.
11. Meet or exceed performance metrics and goals set by the company.
12. Continuously seek ways to improve processes and provide better customer experiences.

According to JobzMall, the average salary range for a Claims Resolution Specialist, Field Appraisal in White Plains, NY, USA is $50,000 - $70,000 per year. However, salaries can vary depending on factors such as the employer, experience, and education level of the individual.

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.