Claims Resolution Specialist Bodily Injury

Welcome to the Liberty Mutual Insurance team! Our company is seeking a highly skilled and dedicated Claims Resolution Specialist with a focus on Bodily Injury. As a Claims Resolution Specialist, you will play a critical role in our company's mission to help individuals and businesses protect what they value most. We are looking for a knowledgeable and driven individual who can effectively handle complex bodily injury claims with compassion and efficiency. If you have a strong background in insurance claims and a passion for helping others, we want you to join our team!

1. Investigate, evaluate, and resolve complex bodily injury claims in a timely and efficient manner.
2. Utilize knowledge of insurance policies and procedures to accurately determine coverage and liability in each claim.
3. Communicate with policyholders, claimants, and other parties involved in the claims process to gather necessary information and provide updates on the status of their claims.
4. Analyze medical records, police reports, and other relevant documents to assess the extent of injuries and determine appropriate compensation.
5. Negotiate settlements with claimants, attorneys, and other parties involved in the claim to achieve fair and cost-effective resolutions.
6. Collaborate with internal teams (such as legal, medical, and underwriting) to ensure accurate and thorough claim investigations and resolutions.
7. Stay updated on industry trends and changes in laws and regulations related to bodily injury claims to provide accurate and compliant services.
8. Maintain detailed and organized records of all claim activities, including expenses, settlements, and communications.
9. Provide exceptional customer service by responding to inquiries and concerns from policyholders and claimants in a professional and empathetic manner.
10. Contribute to the continuous improvement of claims processes and procedures to enhance efficiency and customer satisfaction.
11. Adhere to company policies and procedures, as well as state and federal regulations, to ensure compliance and mitigate risk.
12. Participate in training and development opportunities to enhance knowledge and skills in the field of bodily injury claims.
13. Act as a brand ambassador for Liberty Mutual Insurance by promoting our values and superior customer service in all interactions with external parties.
14. Display a high level of professionalism, integrity, and ethical behavior in all job duties and interactions with colleagues and external parties.
15. Maintain confidentiality of sensitive information and comply with data protection policies and procedures.

According to JobzMall, the average salary range for a Claims Resolution Specialist Bodily Injury in Chandler, AZ, USA is between $44,000 and $65,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization hiring for the position.

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.