Claim Resolution Specialist, Personal Property

Are you a detail-oriented problem solver with a passion for helping others? Do you thrive in a fast-paced environment and possess excellent communication skills? If so, we have the perfect opportunity for you! Liberty Mutual Insurance is seeking a Claim Resolution Specialist with a focus on personal property to join our team. In this role, you will play a crucial role in helping our customers navigate the claims process and achieve a satisfactory resolution. We are looking for individuals who are customer-focused, adaptable, and have a strong understanding of personal property claims. If you are ready to use your skills and expertise to make a positive impact on people's lives, we encourage you to apply for this exciting opportunity.

1. Assist customers with personal property claims by providing exceptional customer service and support.
2. Conduct thorough investigations to determine the cause and extent of property damage.
3. Evaluate policy coverage and determine the appropriate course of action.
4. Communicate effectively with customers, agents, and other stakeholders throughout the claims process.
5. Analyze and interpret policy language to accurately assess liability and coverage.
6. Negotiate and settle claims within established authority levels.
7. Collaborate with other team members to identify and implement solutions for complex claims.
8. Maintain accurate and detailed documentation of all claim activities.
9. Keep up-to-date with industry trends and changes in policy and procedure.
10. Proactively identify potential issues and escalate to management as needed.
11. Provide guidance and support to less experienced team members.
12. Adhere to company guidelines, ethical standards, and legal requirements.
13. Continuously seek opportunities for process improvement and efficiency.
14. Uphold a positive and professional image of the company at all times.

According to JobzMall, the average salary range for a Claim Resolution Specialist, Personal Property in Denver, CO, USA is $49,000 - $60,000 per year. This may vary depending on the specific company, level of experience, and other factors.

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.