Casualty Claims Adjuster

Are you a detail-oriented individual with a passion for helping others? Do you thrive in a fast-paced and dynamic work environment? If so, Liberty Mutual Insurance is looking for a Casualty Claims Adjuster to join our team. As a Casualty Claims Adjuster, you will have the opportunity to make a positive impact on people's lives by investigating and settling claims related to property damage and bodily injury. Our ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to empathize with our customers during difficult situations. Join us in providing exceptional service and support to our valued policyholders.

1. Investigate and evaluate claims related to property damage and bodily injury in a timely and efficient manner.
2. Communicate with policyholders, agents, and other relevant parties to gather necessary information and provide updates on claim status.
3. Analyze policy coverage and determine appropriate course of action for each claim.
4. Negotiate settlements with claimants and/or their representatives.
5. Maintain accurate and organized claim files and documentation.
6. Provide exceptional customer service by demonstrating empathy and understanding towards policyholders during difficult situations.
7. Collaborate with other team members and departments to handle complex or high-value claims.
8. Utilize problem-solving skills to resolve issues and make decisions in accordance with company policies and procedures.
9. Keep up-to-date with industry trends and changes in insurance laws and regulations.
10. Adhere to company and industry ethical standards and guidelines.
11. Meet or exceed performance metrics and goals set by the company.
12. Continuously seek out opportunities for improvement and efficiency in claims handling processes.
13. Participate in training and development programs to enhance knowledge and skills.
14. Represent the company in a professional and positive manner at all times.

According to JobzMall, the average salary range for a Casualty Claims Adjuster in Plano, TX, USA is between $50,000 and $70,000 per year. Factors such as years of experience, education, and specific job duties can also affect the salary range for this position.

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.