
Auto Claims Adjuster
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.
General understanding of overall claim operations and key stakeholders.
1-3 years of related customer service experience or applicable insurance knowledge.
Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims
Able to think critically, use resources and seek answers when needed in virtual environment
Organizational Skills
Customer Service skills
Time Management Skills
Strong typing skills
detail-oriented
Adaptability
Problem-solving and resourcefulness
Results-Driven
Verbal and Written Communication
mulit-tasking
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Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.

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