
Associate Claims Specialist, Workers Compensation - West Region
Welcome to Liberty Mutual Insurance, a leading global insurance company committed to helping people live safer, more secure lives. We are in search of an Associate Claims Specialist for our Workers Compensation division in the West Region. This is an exciting opportunity to join a dynamic team, where you will be responsible for managing and resolving workers compensation claims in a timely and efficient manner. We are looking for a dedicated and detail-oriented individual who is passionate about providing excellent customer service and has a strong understanding of workers compensation laws and regulations. If you thrive in a fast-paced environment and possess the necessary qualifications, we would love to have you on our team.
- Manage and resolve workers compensation claims in the West Region in a timely and efficient manner.
- Provide excellent customer service to claimants, ensuring their needs are met and questions are answered.
- Adhere to all applicable workers compensation laws and regulations, staying up-to-date on any changes.
- Conduct thorough investigations to determine the validity of claims and the appropriate course of action.
- Work closely with internal teams, including legal and medical professionals, to gather necessary information and evidence for claims.
- Communicate with external parties such as employers, medical providers, and attorneys to gather information and negotiate settlements.
- Maintain accurate and organized claim documentation and records.
- Analyze and evaluate medical records and bills to determine the extent of injuries and related expenses.
- Provide timely and accurate reports to management and other stakeholders.
- Identify potential fraud or abuse and escalate to appropriate parties for further investigation.
- Collaborate with team members to identify areas for process improvement and implement solutions.
- Attend training and development programs to enhance knowledge and skills related to workers compensation claims.
- Maintain a high level of professionalism and confidentiality in all interactions.
- Meet performance goals and objectives set by management.
- Other duties as assigned.
Excellent Communication And Customer Service Skills.
Bachelor's Degree In A Relevant Field Such As Business, Finance, Or Insurance.
Minimum Of 2 Years Of Experience In Workers Compensation Claims Handling.
Strong Knowledge Of State Workers Compensation Laws And Regulations In The West Region.
Ability To Work Independently And Manage A High Volume Of Claims Efficiently.
Documentation
Communication
Time Management
Negotiation
customer service
Analytical Thinking
Medical Terminology
Case management
Risk assessment
Claims handling
Investigation
Legal Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Associate Claims Specialist, Workers Compensation - West Region in Lake Oswego, OR, USA is $54,000 - $75,000 per year. However, salaries can vary based on factors such as experience, education, and the specific company or organization the employee works for. Additionally, geographic location can also impact salary ranges.
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Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.

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