Associate Claims Specialist, Rideshare – Auto Property Damage

Welcome to Liberty Mutual Insurance, where we believe in protecting what matters most to our customers. We are currently seeking an Associate Claims Specialist for our Rideshare team, specifically focusing on Auto Property Damage. In this role, you will have the opportunity to make a meaningful impact by providing exceptional customer service and efficiently managing claims for our rideshare clients. As an Associate Claims Specialist, you will have the chance to develop your skills and grow within our dynamic and supportive team. Join us and help us protect our customers' valuable assets while building a rewarding career. To be successful in this role, you must have a passion for helping others, excellent communication and problem-solving skills, and a strong attention to detail. If you are driven, empathetic, and dedicated to providing top-notch service, we want to hear from you.

1. Provide exceptional customer service to rideshare clients by promptly responding to inquiries and addressing concerns related to auto property damage claims.
2. Efficiently manage claims from start to finish, including gathering necessary information, conducting investigations, and negotiating settlements to ensure timely and accurate resolution.
3. Develop a thorough understanding of Liberty Mutual Insurance policies and procedures to accurately evaluate and determine coverage for rideshare claims.
4. Maintain a high level of professionalism and empathy when communicating with customers, ensuring that their needs are met and their concerns are addressed.
5. Collaborate with other team members to share knowledge and best practices, contributing to a positive and supportive work environment.
6. Continuously develop and enhance skills through training and feedback to improve job performance and contribute to the success of the team.
7. Maintain accurate and detailed records of all claims and related activities, adhering to company policies and procedures and regulatory requirements.
8. Stay up-to-date with industry trends and changes in regulations to ensure compliance and provide the best possible service to our customers.
9. Proactively identify and report potential fraud or suspicious activity, taking appropriate action to protect Liberty Mutual and our customers.
10. Contribute to the growth and success of the Rideshare team by actively participating in team meetings, sharing ideas and suggestions, and supporting team goals and initiatives.

According to JobzMall, the average salary range for a Associate Claims Specialist, Rideshare – Auto Property Damage in Plano, TX, USA is $40,000 - $60,000 per year.

Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. Based in Boston, Massachusetts, it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual Group owns, wholly or in part, local insurance companies in Argentina, Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Poland, Portugal, Singapore, Spain, Thailand, Turkey, the United Kingdom, Venezuela and Vietnam.