
Bilingual Sales Support Associate (English/Korean) CONTRACTOR
Are you a bilingual professional with a passion for sales and customer support? Are you fluent in both English and Korean? LG Electronics is seeking a driven and dynamic individual to join our team as a Bilingual Sales Support Associate (English/Korean) CONTRACTOR. In this role, you will play a key part in providing exceptional service to our customers and helping to drive sales for our company. If you possess strong communication skills, a customer-centric mindset, and a deep understanding of both English and Korean cultures, we want to hear from you!
- Provide exceptional customer service: The main responsibility of the Bilingual Sales Support Associate will be to provide top-notch customer service to our English and Korean-speaking customers. This includes handling inquiries, resolving complaints, and ensuring a positive and professional experience for all customers.
- Drive sales: The Bilingual Sales Support Associate will play a crucial role in driving sales for LG Electronics. This includes actively promoting and selling products, identifying leads, and upselling to customers.
- Utilize language skills: As a bilingual professional, the Sales Support Associate will use their fluency in both English and Korean to effectively communicate with customers and colleagues. This includes translating documents, emails, and other materials as needed.
- Support the sales team: The Sales Support Associate will work closely with the sales team to provide support and assistance with various tasks, such as creating sales reports, updating customer information, and coordinating with other departments.
- Cultivate strong relationships: Building and maintaining strong relationships with customers and colleagues is essential in this role. The Sales Support Associate will be responsible for fostering a positive and professional rapport with customers, as well as collaborating effectively with team members and other departments.
- Stay updated on products and services: It is crucial for the Sales Support Associate to have a deep understanding of LG Electronics' products and services. This includes staying updated on new products, features, and promotions to effectively assist customers and drive sales.
- Maintain accurate records: The Bilingual Sales Support Associate will be responsible for maintaining accurate and organized records of customer interactions, sales data, and other important information. This will help in tracking sales performance and identifying areas for improvement.
- Adhere to company policies and procedures: The Sales Support Associate must adhere to all company policies and procedures, including those related to customer service, sales, and language usage.
- Continuously improve: In a rapidly evolving industry, it is essential for the Sales Support Associate to continuously improve their skills and knowledge. This includes staying updated on industry
Fluency In Both English And Korean Languages, With The Ability To Effectively Communicate And Translate Between The Two.
Prior Experience In Sales Support Or Customer Service, Preferably In A Technology Or Electronics Company.
Strong Organizational And Time-Management Skills, With The Ability To Manage Multiple Tasks And Priorities.
Knowledge Of Lg Electronics Products And Services, As Well As The Ability To Learn And Adapt To New Products And Technologies.
Excellent Interpersonal Skills And A Customer-Focused Mindset, With The Ability To Build And Maintain Relationships With Clients And Colleagues.
Communication Skills
Time Management
Product knowledge
Multitasking
customer service
Sales Support
Teamwork
Problem-Solving
Cultural Sensitivity
Sales Techniques
Bilingual Proficiency
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Bilingual Sales Support Associate (English/Korean) CONTRACTOR in Englewood Cliffs, NJ 07632, USA is $40,000 to $50,000 per year. This range can vary depending on the specific company, experience level, and job responsibilities.
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LG Electronics, Inc. engages in the manufacturing of display devices, home appliances, multimedia goods, electronic parts and develops software. It operates through the following business areas: Home Entertainment, Mobile Communications, Home Appliance, Air-Conditioning, Energy Solution and Independent business area.

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