Primary Client Manager

We're looking for an enthusiastic and experienced Primary Client Manager to join the Lenovo team. As a Primary Client Manager, you will be a key member of the Lenovo team, responsible for managing relationships with our most important clients. You will be the main point of contact and provide exceptional customer service to ensure customer loyalty and satisfaction.We are looking for an individual who is passionate about customer service, a strong communicator, and a creative problem solver. You should have an outgoing and confident personality, as well as excellent interpersonal and organizational skills. Ideally, you will have 5+ years of customer service experience and a proven track record of managing customer relationships. The successful candidate will have a positive attitude and be eager to take on new challenges.If you feel you have the necessary qualities and experience to excel in this position, please apply today!

Responsibilities:

1. Establish and maintain strong relationships with key clients.
2. Provide exceptional customer service to ensure customer loyalty and satisfaction.
3. Respond promptly to customer inquiries and requests.
4. Resolve customer issues in a timely and professional manner.
5. Monitor customer satisfaction levels and take proactive steps to ensure customer satisfaction.
6. Develop and implement strategies to increase customer loyalty and retention.
7. Analyze customer feedback and trends to identify areas of improvement.
8. Track customer orders and ensure timely delivery.
9. Collaborate with other departments to ensure customer needs are met.
10. Prepare and present reports to management on customer interactions and satisfaction levels.

According to JobzMall, the average salary range for a Primary Client Manager in Bengaluru, Karnataka, India is between ₹417,221 and ₹1,068,963. This range is based on the average salaries of people who have held this position.

Salaries can vary greatly depending on experience, industry, location, and other factors. Additionally, salaries may also be influenced by the size of the company and the specific responsibilities of the role. It is important to research the job market in your area to make sure you are aware of the prevailing salaries for the positions you are seeking.

Lenovo Group Ltd. is a company engaged in the developing, manufacturing and marketing technology products and services. The company products include laptops, tablets, desktops and all-in-ones, workstations, smartphones, servers, accessories and software. It operates its business through four geographical segments: China, Asia Pacific, Europe-Middle East-Africa and Americas.