
Premier Technical Support Manager
Are you a customer service enthusiast looking for a challenge in a high-energy technical environment? We’re looking for an experienced and motivated Premier Technical Support Manager to join our Lenovo team and provide top-tier technical support to our customers.This role requires a highly organized individual with a passion for customer service and a commitment to problem-solving. The ideal candidate will have a minimum of 5 years of experience in a similar role, strong leadership and communication skills, and the ability to remain calm under pressure. This is a demanding and rewarding position that requires a deep understanding of customer service and technical operations.If this sounds like you, then apply today! This is a great opportunity to join a leading global technology company and make a real difference to our customers.
Strong Interpersonal And Communication Skills
Excellent Customer Service Skills
Proficient In Troubleshooting Various Hardware And Software Issues
Ability To Coordinate Resources Across Multiple Teams
Extensive Knowledge Of Computer Networks And Hardware Configurations
Ability To Work Well Under Pressure
Excellent Problem Solving Skills
Experience With Customer Service Ticketing Systems
Documentation
Training
Networking
Troubleshooting
Communication
Time Management
Technical Support
Product knowledge
Leadership
customer service
Critical Thinking
Analysis
Problem-Solving
Multi-tasking
Team-Building
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Premier Technical Support Manager in Morrisville, NC, USA is between $60,000 and $120,000 per year. This range is based on the size and experience level of the company, the specific tasks and responsibilities of the position, and the geographic location of the job. Additionally, the salary range may also be influenced by other factors, such as the availability of qualified candidates, the current employment market, and the specific skills and experience required for the job.
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Lenovo Group Ltd. is a company engaged in the developing, manufacturing and marketing technology products and services. The company products include laptops, tablets, desktops and all-in-ones, workstations, smartphones, servers, accessories and software. It operates its business through four geographical segments: China, Asia Pacific, Europe-Middle East-Africa and Americas.

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