Enterprise Technical Support Engineer - Azure Stack

Are you a highly skilled technical professional with a passion for cloud computing and a desire to help businesses succeed in their digital transformation journey? Look no further! Lenovo is seeking an Enterprise Technical Support Engineer for our Azure Stack team to provide top-notch technical assistance and guidance to our enterprise clients. As a key member of the team, you will have the opportunity to work with cutting-edge technology and collaborate with a diverse group of talented individuals. If you have a strong background in Azure Stack, excellent problem-solving skills, and a customer-centric mindset, we want to hear from you!

1. Provide technical support and assistance to enterprise clients using Azure Stack technology.
2. Assist clients with their digital transformation journey by understanding their needs and providing guidance on utilizing Azure Stack to its full potential.
3. Utilize expertise in cloud computing to troubleshoot and resolve complex technical issues.
4. Collaborate with other team members to develop solutions and share knowledge and best practices.
5. Stay up-to-date on the latest developments and updates in Azure Stack technology and use that knowledge to improve support services.
6. Work with clients to identify their technical requirements and provide customized solutions to meet their needs.
7. Act as a point of escalation for more complex technical issues and provide timely and effective resolutions.
8. Foster strong relationships with clients, ensuring a positive customer experience and satisfaction.
9. Communicate technical information and updates to clients in a clear and concise manner.
10. Help drive continuous improvement initiatives to enhance the overall support experience for clients.

According to JobzMall, the average salary range for a Enterprise Technical Support Engineer - Azure Stack in New York, NY, USA is typically between $100,000 and $150,000 per year. However, this can vary depending on the specific company, job responsibilities, and level of experience. Some companies may offer higher salaries for more experienced or specialized candidates. Additionally, factors such as bonuses, benefits, and cost of living in the area can also impact salary ranges. It is best to research specific job listings and companies to get a more accurate understanding of potential salary for this role.

Lenovo Group Ltd. is a company engaged in the developing, manufacturing and marketing technology products and services. The company products include laptops, tablets, desktops and all-in-ones, workstations, smartphones, servers, accessories and software. It operates its business through four geographical segments: China, Asia Pacific, Europe-Middle East-Africa and Americas.