Customer Care Representative

Pre-walk homesites to provide punchlist for construction to delivery of home to customer; provide quality control of finished product. Conduct homeowner walk-throughs, acquainting homeowner with operation of appliances, heating/cooling systems, maintenance of home, etc. Coordinate with the Construction Department staff and trade partners in the completion of walk-through repairs within 5 days. Schedule and supervise trade partners’ repairs in homes after delivery to homeowner. Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within 7 days. Provide accurate and timely information to Customer Care Manager on progress and scopes of work. Maintain positive homeowner relations, provide homeowner with knowledgeable, timely and professional service. Work with Customer Service Manager on special projects as needed.

According to JobzMall, the average salary range for a Customer Care Representative in 17077 Elaine Ct, Fontana, CA 92336, USA is between $26,000 and $35,000 per year. This salary range takes into account the cost of living in the area, the experience level of the candidate, and any other factors that may affect the salary range.

Lennar Corporation is a home construction and real estate company based in Miami, Florida .Lennar Corp. provides real estate related financial services, a commercial real estate investment, investment management and finance company through its Rialto segment and a developer of multifamily rental properties in select U.S. markets primarily through unconsolidated entities. The company grouped its homebuilding activities into five reportable segments: Homebuilding East, Homebuilding Central, Homebuilding West, Homebuilding Southeast Florida and Homebuilding Houston.