Customer Care Rep

Are you a customer-centric individual looking to make an impact in the homebuilding industry? Look no further! Lennar, one of the nation's leading homebuilders, is seeking a dedicated and passionate Customer Care Representative to join our team. As a Customer Care Rep at Lennar, you will play a vital role in ensuring our customers' satisfaction and loyalty by providing exceptional customer service. This is a great opportunity for someone who enjoys problem-solving, building relationships, and delivering top-notch service. If you have a positive attitude, strong communication skills, and a desire to make a difference, we want to hear from you!

1. Provide excellent customer service to all Lennar homebuyers and homeowners.
2. Serve as the main point of contact for all customer inquiries and concerns.
3. Listen to and understand customer needs and concerns, and work to find solutions that meet their expectations.
4. Communicate effectively and professionally with customers, colleagues, and third-party vendors.
5. Manage and prioritize a high volume of customer inquiries through various channels, including phone, email, and in-person.
6. Document all customer interactions and maintain accurate records of communication and follow-up actions.
7. Collaborate with other departments within Lennar to ensure prompt and effective resolution of customer issues.
8. Stay up-to-date on Lennar's products and processes to provide accurate and helpful information to customers.
9. Maintain a positive and empathetic attitude towards customers at all times.
10. Continuously seek ways to improve the customer experience and provide feedback to management.
11. Adhere to company policies and procedures, including those related to customer service and data privacy.
12. Represent Lennar in a professional and courteous manner at all times.
13. Meet or exceed performance metrics related to customer satisfaction and response times.
14. Attend training and development sessions to improve skills and knowledge.
15. Other duties as assigned by management.

According to JobzMall, the average salary range for a Customer Care Rep in Beaverton, OR, USA is $30,000 - $40,000 per year. However, this can vary depending on factors such as the company, experience, and skills of the individual. Some companies may offer higher salaries or additional benefits for this position. It is recommended to research the specific company and job listing for more accurate salary information.

Lennar Corporation is a home construction and real estate company based in Miami, Florida .Lennar Corp. provides real estate related financial services, a commercial real estate investment, investment management and finance company through its Rialto segment and a developer of multifamily rental properties in select U.S. markets primarily through unconsolidated entities. The company grouped its homebuilding activities into five reportable segments: Homebuilding East, Homebuilding Central, Homebuilding West, Homebuilding Southeast Florida and Homebuilding Houston.