Patient Intake Representative

Are you a compassionate and detail-oriented individual looking for a rewarding career in the healthcare field? Do you thrive in a fast-paced environment and have a passion for helping others? LabCorp is seeking a dedicated Patient Intake Representative to join our team and play a crucial role in providing exceptional customer service and facilitating the intake process for our patients. In this role, you will have the opportunity to make a positive impact on the lives of patients by ensuring a smooth and efficient intake process. If you have excellent communication skills, strong attention to detail, and a desire to work in a patient-focused environment, we encourage you to apply for this exciting opportunity.

• Greet and welcome patients as they arrive for appointments, making them feel comfortable and valued.
• Collect and verify patient demographic and insurance information accurately and efficiently.
• Explain and obtain necessary forms and signatures for consent, release of information, and insurance billing purposes.
• Ensure all required documentation is complete and accurate in accordance with company policies and procedures.
• Answer patient inquiries and provide exceptional customer service in person and over the phone.
• Schedule appointments and coordinate patient flow in a timely and organized manner.
• Collaborate with healthcare providers and medical staff to ensure a smooth and efficient intake process.
• Maintain confidentiality and adhere to HIPAA regulations when handling patient information.
• Troubleshoot and resolve any issues or concerns that may arise during the intake process.
• Maintain a clean and organized work area, including restocking and ordering necessary supplies.
• Attend and participate in training and meetings as required.
• Continuously strive to improve processes and enhance the patient experience.
• Adhere to LabCorp’s mission, values, and code of conduct at all times.

According to JobzMall, the average salary range for a Patient Intake Representative in Boston, MA, USA is $36,000 to $45,000 per year. This may vary depending on the specific company, location, and level of experience. Additionally, factors such as education, certifications, and additional skills can also impact salary potential.

Laboratory Corporation of America Holdings, more commonly known as LabCorp, is an American S&P 500 company headquartered in Burlington, North Carolina. It operates one of the largest clinical laboratory networks in the world, with a United States network of 36 primary laboratories.