Welcome to LabCorp, the leading global life sciences company dedicated to improving health and enhancing lives. We are currently seeking a highly skilled and motivated IT Field Product Specialist to join our dynamic team. As an IT Field Product Specialist, you will play a critical role in ensuring the successful implementation and support of our cutting-edge technology solutions for our valued clients. We are looking for an individual who is passionate about technology, has excellent communication and problem-solving skills, and is committed to providing exceptional customer service. If you are ready to make a difference in the world of healthcare technology, we encourage you to apply today!
- Implement and support cutting-edge technology solutions for clients.
- Troubleshoot and resolve technical issues for clients.
- Provide exceptional customer service to clients.
- Communicate effectively with clients to understand their needs and provide appropriate solutions.
- Collaborate with the IT team to ensure smooth implementation and integration of technology solutions.
- Stay updated on the latest advancements and trends in healthcare technology.
- Train clients on how to effectively use and maintain the technology solutions.
- Conduct on-site visits and provide remote support as needed.
- Document all processes and procedures related to technology solutions.
- Monitor and maintain the performance and security of technology solutions.
- Continuously evaluate and improve processes to enhance client satisfaction.
- Work closely with cross-functional teams to identify and resolve technical issues.
- Provide regular status updates to management on project progress.
- Maintain a positive and professional attitude when interacting with clients and colleagues.
- Adhere to LabCorp's policies and procedures at all times.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Minimum Of 3 Years Of Experience In It Product Management, Preferably In The Healthcare Industry.
Strong Technical Knowledge And Understanding Of Enterprise Software And Hardware Systems.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Train And Support Users.
Proven Track Record Of Successfully Implementing And Supporting It Products, With A Focus On Customer Satisfaction And Continuous Improvement.
Quality Assurance
Communication Skills
Project Management
Troubleshooting
Time Management
Product knowledge
Problem Solving
customer service
Teamwork
Training and Development
Technical Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a IT Field Product Specialist in Portland, OR, USA is between $75,000 and $100,000 per year. However, this can vary depending on factors such as experience, education, and industry.
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Laboratory Corporation of America Holdings, more commonly known as LabCorp, is an American S&P 500 company headquartered in Burlington, North Carolina. It operates one of the largest clinical laboratory networks in the world, with a United States network of 36 primary laboratories.
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