LabCorp

Global Patient and Investigator Solutions Intern

LabCorp

Indianapolis, IN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

LabCorp is seeking a motivated and organized Global Patient and Investigator Solutions Intern to join our team. The ideal candidate will have a passion for problem-solving and customer service and will possess excellent communication and technical skills. If you are looking for an opportunity to develop your skills and gain experience in a global healthcare setting, we want to hear from you!This internship will provide hands-on experience working with our global patient and investigator solutions team. You will gain insight into the multiple aspects of patient recruitment and engagement and will have the opportunity to contribute to the development of innovative solutions for our clients.Required Qualifications:• Bachelor's degree in marketing, communications, public health, or a related field• Excellent written and spoken communication skills• Knowledge of customer service practices• Strong problem-solving skills• Proficiency with Microsoft Office Suite• Ability to multitask and prioritize tasks• Ability to work independently and collaboratively in a fast-paced environment• Ability to work effectively with a diverse team• Demonstrated ability to learn quickly and adapt to new technologies• Demonstrated interest in healthcare and the healthcare industry

Responsibilities:

• Assist in the development of innovative solutions for clients in the global healthcare setting

• Provide customer service and support to patients and investigators

• Utilize problem-solving skills to identify and resolve customer issues

• Develop and maintain positive relationships with customers

• Prepare written materials to support customer service and marketing efforts

• Utilize Microsoft Office Suite to complete various tasks

• Maintain accurate and up-to-date records of customer interactions and activities

• Analyze customer data and trends to identify potential areas of improvement

• Monitor customer feedback and provide reports as needed

• Assist in the development and implementation of new customer service initiatives

• Assist with other projects and tasks as needed

Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Proficiency In Microsoft Office Suite

  • Ability To Work Independently And As Part Of A Team

  • Familiarity With Medical Terminology

  • Problem Solving Skills

  • Working Knowledge Of Database Software

  • Experience With Customer Service

Required Skills
  • Documentation

  • Research

  • Quality Assurance

  • Process Improvement

  • Project Management

  • Data Entry

  • Communication

  • Time Management

  • Microsoft Office

  • customer service

  • Analytics

  • Medical Terminology

  • Regulatory compliance

  • Problem-Solving

  • Patient Support

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Global Patient and Investigator Solutions Intern in Indianapolis, IN, USA is between $15.00 and $17.00 per hour. This range may vary depending on the individual's qualifications, experience, and the specific job duties required.

Additional Information
LabCorp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 9th, 2023
Apply BeforeJune 9th, 2026
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About LabCorp

Laboratory Corporation of America Holdings, more commonly known as LabCorp, is an American S&P 500 company headquartered in Burlington, North Carolina. It operates one of the largest clinical laboratory networks in the world, with a United States network of 36 primary laboratories.

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