LabCorp

Enterprise Desktop Support Technician

LabCorp
2945 S Miami Blvd, Durham, NC 27703, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Provide Tier 2 support for computer systems. Routinely provide Desktop Support assistance to Labcorp employees which includes but is not limited to the installation and troubleshooting of PC based software applications and networked PC Systems in a Microsoft Windows networked environment. Routinely provide support for multi-function printing and scanning devices in a networked environment. Provide end user support for Apple Macintosh devices. Provide end user support for corporately managed mobility devices which includes but is not limited to PDA, tablet computers and smart phone devices. Establish and troubleshoot network connectivity for end user devices connected to local Ethernet, wifi and third-party broadband networks. Create and maintain documentation for software applications and hardware systems. Participate as a member of a project team and complete assigned tasks.

Where is this job?
This job is located at 2945 S Miami Blvd, Durham, NC 27703, USA
Job Qualifications

  • 2-3 years of experience supporting Windows desktops and laptops

  • Experience troubleshooting and resolving software and hardware issues, and installing / replacing hardware on desktop PCs

  • Experience support Apple Macintosh laptops is desired.

  • 2-3 years of experience in a computer support role with knowledge of computing hardware, software, voice/data cabling

  • Knowledge of or experience with moves, adds, changes, etc., and voice/phone system support desired.

Required Skills

  • Conflict Management

  • Active Directory

  • Time Management Skills

  • TCP/IP networks

  • Excellent customer focus and orientation

Soft Skills

  • Driven and self-motivated

  • Prioritizing skills

  • Adaptability

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

  • Team-player

Compensation

According to JobzMall, the average salary range for a Enterprise Desktop Support Technician in 2945 S Miami Blvd, Durham, NC 27703, USA is $36,006 to $60,844. This range takes into account factors such as experience, education, and certifications.

Additional Information
LabCorp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 9th, 2022
Apply BeforeMay 22nd, 2025
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About LabCorp

Laboratory Corporation of America Holdings, more commonly known as LabCorp, is an American S&P 500 company headquartered in Burlington, North Carolina. It operates one of the largest clinical laboratory networks in the world, with a United States network of 36 primary laboratories.

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