Customer Service Support Representative

Act a liaison between LabCorp, the customer base and patients. Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet. Speak with customers in a courteous, friendly, and professional manner using protocol procedures. Inquire, clarify, and confirm customer requirements and understanding of the solution. Provide additional customer education and information as needed. Qualify and establish inbound new customers requesting LabCorp's products and services. Work in multiple databases to research complex issues and questions. Notify clients of test results in a timely and accurate manner. Review test forms for accuracy and report any discrepancies.

According to JobzMall, the average salary range for a Customer Service Support Representative in At&T Dr, North Carolina 27301, USA is between $31,000 and $39,000.

Laboratory Corporation of America Holdings, more commonly known as LabCorp, is an American S&P 500 company headquartered in Burlington, North Carolina. It operates one of the largest clinical laboratory networks in the world, with a United States network of 36 primary laboratories.