Retail Operation Manager

Welcome to L'Oréal, a global leader in the beauty industry. We are currently seeking a highly motivated and experienced Retail Operation Manager to join our team. In this role, you will be responsible for overseeing the daily operations of our retail stores, ensuring a seamless and exceptional customer experience. As a key member of our team, you will have the opportunity to work with a dynamic and diverse group of individuals, and help drive the success of our retail operations. We are looking for a self-starter with a passion for beauty, strong leadership skills, and a proven track record in retail management. If you are ready to take on a new challenge and be part of a thriving company, we invite you to apply for this exciting opportunity.

1. Oversee the daily operations of all retail stores under the L'Oréal brand.
2. Ensure that all stores are operating efficiently and effectively, meeting sales targets and customer satisfaction goals.
3. Develop and implement strategies to drive sales and improve profitability of retail stores.
4. Monitor and analyze sales data to identify trends and opportunities for improvement.
5. Train and develop store managers and staff to provide exceptional customer service and maintain brand standards.
6. Maintain a strong understanding of the beauty industry and competitor activity.
7. Collaborate with various departments, such as marketing and supply chain, to ensure successful execution of retail initiatives.
8. Implement and enforce company policies and procedures to maintain consistency and compliance across all stores.
9. Handle and resolve any customer complaints or issues in a timely and professional manner.
10. Develop and maintain relationships with key stakeholders, such as vendors and landlords.
11. Conduct regular store visits to assess performance, provide feedback, and identify areas for improvement.
12. Monitor inventory levels and work with supply chain to ensure adequate stock levels in all stores.
13. Manage and track retail store budgets and expenses.
14. Stay up-to-date with industry trends and developments to make strategic recommendations for the company.
15. Foster a positive and collaborative work environment within the retail team.

According to JobzMall, the average salary range for a Retail Operation Manager in Irvine, CA, USA is between $55,000 and $85,000 per year. This range may vary depending on factors such as experience, education, and the specific company and industry.

L'Oréal SA is a French personal care company headquartered in Clichy, Hauts-de-Seine with a registered office in Paris.