Welcome to L'Oréal, the world's leading beauty company. We are seeking a highly motivated and experienced Retail Operation Manager to join our dynamic team. As a Retail Operation Manager, you will play a crucial role in driving the success of our retail operations by overseeing the daily activities and managing the performance of our retail stores. Your exceptional leadership skills, strong business acumen, and passion for the beauty industry will be essential in ensuring our stores deliver exceptional customer experiences and drive sales. If you are a strategic thinker with a proven track record in retail operations management, we invite you to apply and be part of our innovative and diverse organization.
- Oversee the daily operations of our retail stores, ensuring they are aligned with company standards and goals.
- Develop and implement strategies to drive sales and improve store performance.
- Monitor and analyze store performance metrics to identify areas for improvement and develop action plans to address them.
- Train, mentor, and motivate store managers and staff to deliver exceptional customer service and meet sales targets.
- Coordinate with various departments, such as marketing, supply chain, and finance, to ensure effective communication and collaboration for the success of retail operations.
- Manage store budgets, including expenses, inventory, and staffing, to achieve financial targets.
- Conduct regular store visits to assess operations, provide feedback, and identify opportunities for improvement.
- Stay updated on industry trends, market changes, and customer preferences to make informed decisions and drive innovation in retail operations.
- Ensure compliance with company policies, procedures, and legal regulations.
- Collaborate with HR to recruit, train, and retain top talent for retail stores.
- Foster a positive and inclusive work environment to promote employee engagement and satisfaction.
- Develop and maintain relationships with key stakeholders, including vendors, suppliers, and partners, to improve business outcomes.
- Communicate effectively with senior management, providing reports and updates on store performance and initiatives.
- Continuously evaluate and improve processes and procedures to optimize efficiency and effectiveness in retail operations.
- Represent the company's values and mission, and act as a brand ambassador to maintain a positive image in the industry.
Bachelor's Degree In Business Administration, Retail Management, Or A Related Field.
Minimum Of 3-5 Years Experience In Retail Management, Preferably In The Beauty Industry.
Strong Leadership Skills And Proven Ability To Manage And Develop A Team.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Interact With Customers, Employees, And Vendors.
Proficient In Retail Operations And Inventory Management, With A Track Record Of Driving Sales And Achieving Financial Targets.
Inventory Management
Supply Chain Management
Product knowledge
Budget management
customer service
Sales Analysis
Visual merchandising
Team Leadership
staff training
Performance evaluation
Trend Forecasting
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Operation Manager in Nashville, TN, USA is between $56,000 to $85,000 per year. However, this can vary depending on the size and type of company, experience level, and other factors such as bonuses and benefits.
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L'Oréal SA is a French personal care company headquartered in Clichy, Hauts-de-Seine with a registered office in Paris.
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