Retail Operation Manager

As a leader in the beauty industry, L'Oréal is seeking a highly motivated and experienced Retail Operation Manager to join our dynamic team. This role requires a driven individual who is passionate about delivering exceptional customer service and driving sales in a fast-paced retail environment. In this role, you will have the opportunity to showcase your leadership skills and contribute to the success of our brand. If you have a strong background in retail operations and a passion for the beauty industry, we want to hear from you!

1. Develop and implement strategies to drive sales and achieve targets for the brand's retail operations.
2. Manage and oversee the day-to-day operations of multiple retail locations, ensuring efficient and effective functioning.
3. Train, mentor, and lead a team of retail staff to deliver exceptional customer service and achieve sales goals.
4. Monitor and analyze sales data to identify areas for improvement and implement appropriate action plans.
5. Collaborate with marketing and product teams to ensure proper execution of promotions, events, and product launches in retail stores.
6. Maintain visual merchandising standards and ensure the overall appearance of retail locations is in line with brand guidelines.
7. Oversee inventory management and ensure adequate stock levels are maintained to meet customer demand.
8. Develop and maintain relationships with key retail partners and negotiate contracts and promotions.
9. Implement and monitor operational policies and procedures to ensure compliance with company standards.
10. Stay updated on industry trends and competitor activities to inform business decisions and strategies.
11. Manage and report on the budget for retail operations, including expenses and revenue.
12. Ensure a safe and healthy work environment for employees and customers by enforcing safety and security protocols.
13. Conduct regular performance evaluations and provide feedback and coaching to team members.
14. Collaborate with HR to recruit and onboard new retail staff as needed.
15. Represent the brand at industry events and conferences to promote the company and build relationships.

According to JobzMall, the average salary range for a Retail Operation Manager in Charlotte, NC, USA is between $60,000 to $90,000 per year. However, the actual salary may vary depending on factors such as experience, qualifications, and the specific company or organization. It is recommended to research and negotiate with potential employers to determine the exact salary for a specific position.

L'Oréal SA is a French personal care company headquartered in Clichy, Hauts-de-Seine with a registered office in Paris.