L'Oréal

Retail Operation Manager

L'Oréal

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to L'Oréal, the world's leading beauty company! We are seeking a highly motivated and experienced Retail Operation Manager to join our dynamic team. As the Retail Operation Manager, you will play a key role in driving the success of our retail operations through effective management and collaboration with various teams. If you are passionate about the beauty industry and have a strong background in retail management, we want to hear from you! Join us at L'Oréal and be part of a team that is dedicated to bringing beauty to the world.

  1. Oversee and manage all aspects of retail operations, including store performance, sales, inventory, and customer experience.
  2. Develop and implement strategies to drive sales and increase profitability.
  3. Collaborate with various teams, such as marketing, merchandising, and supply chain, to ensure effective coordination and execution of retail operations.
  4. Monitor and analyze sales data and market trends to identify opportunities for growth and improvement.
  5. Train, mentor, and motivate retail store managers and staff to ensure high-quality customer service and consistent brand representation.
  6. Conduct regular store visits and audits to ensure compliance with company standards and procedures.
  7. Monitor and manage inventory levels to meet customer demand and minimize stockouts.
  8. Develop and maintain relationships with vendors and suppliers to ensure timely and efficient delivery of products.
  9. Stay updated on industry trends and competition to make informed business decisions.
  10. Identify and resolve any operational issues or challenges that may arise.
  11. Ensure compliance with company policies and procedures, as well as local, state, and federal regulations.
  12. Collaborate with HR to recruit, hire, and train new retail staff.
  13. Participate in the development and implementation of new store concepts and initiatives.
  14. Continuously seek opportunities to improve processes and increase efficiency in retail operations.
  15. Represent the company at industry events and conferences to network and promote the brand.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Bachelor's Or Master's Degree In Business Administration, Retail Management, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Retail Management, Preferably In The Cosmetics Or Beauty Industry.

  • Proven Track Record Of Successfully Managing And Growing A Retail Operation, Including Sales, Inventory, And Staff Management.

  • Strong Leadership And Communication Skills, With The Ability To Effectively Manage A Team And Collaborate With Cross-Functional Departments.

  • In-Depth Knowledge Of Retail Industry Trends, Consumer Behavior, And Best Practices, With The Ability To Develop And Implement Strategic Plans For The Retail Operation.

Required Skills
  • Inventory Management

  • Data Analysis

  • Supply Chain Management

  • Marketing Strategy

  • Product knowledge

  • Budget management

  • customer service

  • Sales forecasting

  • Visual merchandising

  • Team Leadership

  • staff training

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Operation Manager in Boston, MA, USA is between $60,000 and $90,000 per year. This range may vary depending on factors such as the size and type of the retail operation, the candidate's experience and qualifications, and the specific job responsibilities.

Additional Information
L'Oréal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 2nd, 2024
Apply BeforeAugust 19th, 2025
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About L'Oréal

L'Oréal SA is a French personal care company headquartered in Clichy, Hauts-de-Seine with a registered office in Paris.

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