L'Oréal

Counter Manager

L'Oréal

Durham, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the world of beauty and innovation at L'Oréal! We are currently seeking an enthusiastic and customer-oriented Counter Manager to join our team. As a global leader in the cosmetics industry, L'Oréal prides itself on providing top-quality products and exceptional customer service. Our ideal candidate will have a passion for beauty, strong leadership skills, and a proven track record of driving sales. If you are a dynamic individual with a keen eye for detail and a flair for managing a team, we want to hear from you!

  1. Represent the L'Oréal brand with professionalism and enthusiasm at all times.
  2. Provide exceptional customer service by greeting and assisting customers, addressing their needs and concerns, and promoting L'Oréal products.
  3. Lead and manage a team of beauty advisors, setting performance targets and providing guidance and support to achieve sales goals.
  4. Utilize product knowledge and sales techniques to drive sales and meet or exceed targets.
  5. Train and develop team members on product knowledge, sales techniques, and customer service skills.
  6. Maintain a clean, organized, and visually appealing counter and display L'Oréal products in an attractive and effective manner.
  7. Monitor inventory levels and ensure products are adequately stocked at all times.
  8. Collaborate with other departments within the company, such as marketing and merchandising, to plan and execute promotional events and initiatives.
  9. Stay updated on industry trends and competitors' products to provide insights and recommendations for improved sales and customer satisfaction.
  10. Handle customer complaints and resolve issues promptly and professionally.
  11. Create and maintain strong relationships with customers to promote brand loyalty and drive repeat business.
  12. Adhere to company policies and procedures, including health and safety standards, at all times.
  13. Assist in recruiting and training new team members as needed.
  14. Continuously strive to improve the overall performance and success of the counter and team through innovative ideas and initiatives.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • Proven Track Record Of Achieving Sales Targets And Driving Business Growth.

  • Extensive Knowledge And Experience In The Beauty Industry, Particularly In The Field Of Cosmetics And Skincare.

  • Strong Leadership And Communication Skills To Effectively Manage A Team Of Sales Associates And Drive Sales.

  • Excellent Customer Service Skills And Ability To Build And Maintain Relationships With Clients.

  • Ability To Analyze Sales Data And Trends, And Use Strategic Thinking To Implement Effective Sales Strategies And Promotions.

Required Skills
  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Team Leadership

  • Sales management

  • Market analysis

  • Training and Development

  • Brand Promotion

  • Makeup Application

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Resilience

Compensation

According to JobzMall, the average salary range for a Counter Manager in Durham, NC, USA is $30,000 to $45,000 per year. This can vary depending on factors such as experience, company size, and industry. Some Counter Managers may also receive bonuses or commissions based on sales performance.

Additional Information
L'Oréal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 2nd, 2024
Apply BeforeApril 11th, 2026
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About L'Oréal

L'Oréal SA is a French personal care company headquartered in Clichy, Hauts-de-Seine with a registered office in Paris.

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