Sales Support Representative

L’Occitane En Provence is seeking an enthusiastic, customer-focused Sales Support Representative to join our team! We’re a leading beauty and skincare company that values excellence, creativity, and passion. Our ideal candidate should have a positive attitude, be a team player, and have a passion for our products.The successful Sales Support Representative will be responsible for providing excellent customer service and support for our customers in order to help increase sales and revenue. The ideal candidate should have a minimum of 1-2 years of customer service experience, preferably in the beauty or retail industry. Additionally, they should be comfortable using computers, have excellent communication skills, and an ability to build relationships with customers. Experience with POS systems and merchandising is a plus. If you’re looking for a rewarding career and the opportunity to make a difference in people’s lives, then this could be the perfect job for you!

Responsibilities for the Sales Support Representative:

1. Provide excellent customer service and support to customers, helping to increase sales and revenue.
2. Utilize experience in the beauty or retail industry to build relationships with customers.
3. Use POS systems to facilitate customer transactions.
4. Merchandise products in store to maximize sales potential.
5. Respond to customer inquiries and complaints in a timely manner.
6. Maintain accurate customer records.
7. Monitor stock levels and restock shelves as needed.
8. Handle customer payments, process returns, and issue refund checks.
9. Participate in product demonstrations and promotional activities.
10. Follow company policies and procedures.

According to JobzMall, the average salary range for a Sales Support Representative in New York, NY, USA is $43,406 - $92,245 per year.

L'Occitane en Provence, "the Occitan woman (in Provence)," commonly known as L'Occitane, is a French luxury retailer of body, face, hair, fragrances, and home products based in Manosque, France. Founded in 1976 by Olivier Baussan, with the purpose to create a company that celebrates and preserves the traditions of his native Provence. In 2010, the company became listed on the Hong Kong Stock Exchange.