
Gold Loan Relationship Officer
Kotak Mahindra Bank is looking for a motivated, detail-oriented individual to join our team as a Gold Loan Relationship Officer. This role requires a self-starter who is passionate about providing excellent customer service and developing successful relationships with our customers.The ideal candidate will have a Bachelor's degree in Business or Finance with a minimum of 3 years of experience in the banking industry. They should also possess outstanding communication and interpersonal skills, the ability to manage multiple tasks simultaneously, and the willingness to stay up-to-date with industry trends. Proficiency in computer programs and the ability to make sound decisions is also required.This is an exciting opportunity to join a leading financial institution and take on a challenging yet rewarding role. If you have the qualifications and experience we are seeking, please apply today!
Responsibilities:
- Establish and maintain relationships with customers and ensure customer satisfaction.
- Analyse customer needs and provide advice on gold loan products.
- Monitor customer accounts and provide timely updates on changes or trends.
- Analyse and interpret financial data to assess creditworthiness and risk.
- Prepare and review loan applications and documentation.
- Adhere to banking regulations and industry standards.
- Develop and implement strategies to increase customer loyalty and retention.
- Generate reports on customer activity and loan performance.
- Stay informed of industry trends and regulations.
- Provide training and support to junior staff members.
Excellent Communication Skills
Knowledge Of Banking Products And Services
Ability To Build And Maintain Relationships
Proficiency In Ms Office Suite
Strong Problem Solving And Decision-Making Skills
Ability To Analyze And Assess Customer Needs
Proven Ability To Meet Sales Targets
Basic Understanding Of Financial Markets
Documentation
Networking
Market Research
Sales
Time Management
Negotiation
customer service
Relationship Management
Credit Analysis
Compliance
Problem-Solving
Self-motivation
Loan Processing
Client Interaction
Cross-Selling
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Organizational skills
Teamwork
Adaptability
According to JobzMall, the average salary range for a Gold Loan Relationship Officer in Ahmedabad, Gujarat, India is between Rs.15,000 and Rs.20,000 per month. This range may vary depending on the company, experience, and qualifications of the employee.
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Kotak Mahindra Bank Ltd. provides commercial banking services. It operates through the following segments: Treasury, Investments & Balance Sheet Management Unit, Retail Banking, Wholesale Banking, Vehicle Financing, Broking, Advisory & Transactional Services, Asset Management, and Insurance.

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