Gold Loan Relationship Officer

Kotak Mahindra Bank is looking for an experienced and customer-focused Gold Loan Relationship Officer to join our team. The successful candidate will be responsible for providing excellent customer service and building strong relationships with customers.To be successful in this role, the ideal candidate should possess excellent communication and interpersonal skills, as well as a sound knowledge of gold loan products. They should also be highly organized and able to prioritize tasks. An understanding of the financial industry and the ability to work in a fast-paced environment are essential.Qualifications:• Bachelor's degree in Finance, Economics or a related field• Minimum 3 years of experience in the financial services industry• Knowledge of gold loan products and related services• Excellent customer service and relationship building skills• Ability to work in a fast-paced environment• High level of organization and prioritization skills• Good knowledge of MS Office and other computer applicationsIf you are an enthusiastic and professional individual looking to join a team of experienced professionals, we look forward to receiving your application.

Responsibilities:

• Provide exceptional customer service and build strong customer relationships. • Educate customers about various gold loan products and services. • Develop and maintain a thorough understanding of the financial services industry, gold loan products, and related services. • Ensure customer satisfaction and address any customer queries or complaints. • Maintain a high level of organization and prioritize tasks effectively. • Utilize MS Office and other computer applications to complete daily tasks. • Monitor customer accounts and oversee gold loan operations. • Participate in promotional activities to increase gold loan product awareness. • Track and analyze customer data to improve customer service. • Adhere to all regulations, policies, and procedures set by the bank.

According to JobzMall, the average salary range for a Gold Loan Relationship Officer in Delhi, India is Rs. 10000 to Rs. 25000 per month. This figure may vary depending upon the company, experience, and other factors.

Kotak Mahindra Bank Ltd. provides commercial banking services. It operates through the following segments: Treasury, Investments & Balance Sheet Management Unit, Retail Banking, Wholesale Banking, Vehicle Financing, Broking, Advisory & Transactional Services, Asset Management, and Insurance.