Kotak Mahindra Bank

Deputy Branch Manager

Kotak Mahindra Bank

Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an experienced banking professional looking to take the next step in your career? We are looking for a Deputy Branch Manager to join our team at Kotak Mahindra Bank. The ideal candidate will have the qualifications and experience necessary to lead a team, manage the day-to-day operations of our branch, and drive customer satisfaction. This position is an excellent opportunity for a banking professional to take on a leadership role and develop their career.We are looking for someone who is highly organized, has excellent communication skills, and is passionate about delivering outstanding customer service. The successful candidate will have a minimum of two years of banking experience, in addition to a Bachelor’s degree in finance or a related field. They will also have a strong understanding of banking regulations and a proven track record of successful team management. This role requires the ability to build relationships with customers, effectively manage a team, and ensure that the branch is operating efficiently.

Responsibilities:

  1. Develop and lead a team of banking professionals.
  2. Oversee the daily operations of the branch, including customer service, sales, and loan processing.
  3. Develop and implement strategies to increase customer satisfaction.
  4. Provide guidance and training to banking staff.
  5. Monitor banking regulations and ensure compliance.
  6. Manage branch budgets and analyze performance metrics.
  7. Investigate customer complaints and take corrective action.
  8. Develop marketing campaigns to promote products and services.
  9. Build relationships with customers and maintain a positive presence in the community.
  10. Troubleshoot operational issues and take necessary corrective action.
Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications
  • Proficiency In Microsoft Office Suite

  • Excellent Communication And Interpersonal Skills

  • Strong Knowledge Of Banking Regulations And Policies

  • Mba/Pgdbm Degree In Banking/Finance

  • Minimum - Years Of Prior Experience In Banking Operations

  • Proven Track Record In Team Management And Leadership

  • High Level Of Customer Service Experience

  • Ability To Multi-Task And Adapt Quickly To Changing Environments.

Required Skills
  • Risk Management

  • Financial Analysis

  • Networking

  • Communication

  • Time Management

  • Team Management

  • Analytical skills

  • Business Development

  • Problem Solving

  • Leadership

  • customer service

  • Relationship Management

  • Decision Making

  • Credit Analysis

  • Operational Efficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Deputy Branch Manager in Bengaluru, Karnataka, India is between ₹2.8 lakhs and ₹5.4 lakhs per year.

Additional Information
Kotak Mahindra Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedJuly 18th, 2023
Apply BeforeAugust 19th, 2025
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About Kotak Mahindra Bank

Kotak Mahindra Bank Ltd. provides commercial banking services. It operates through the following segments: Treasury, Investments & Balance Sheet Management Unit, Retail Banking, Wholesale Banking, Vehicle Financing, Broking, Advisory & Transactional Services, Asset Management, and Insurance.

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