Branch Relationship Manager

Kotak Mahindra Bank is seeking an experienced and motivated Branch Relationship Manager to join our team. This role requires a highly organized individual with excellent communication and customer service skills. The successful candidate will be responsible for managing customer relationships, ensuring customer satisfaction, and providing expert advice on a variety of banking services.The ideal candidate must have a Bachelor's Degree in Business Administration or a related field, with a minimum of three years of experience in the banking industry. They should have a strong understanding of banking products and services, as well as the ability to develop strong relationships with customers. The successful candidate should also possess excellent written and verbal communication skills, as well as the ability to multitask and work well under pressure. If you are passionate about customer service and looking for an opportunity to make a positive difference, this could be the perfect role for you.

Responsibilities:

1. Manage customer relationships and ensure customer satisfaction
2. Provide expert advice on banking services and products
3. Develop and maintain strong relationships with customers
4. Maintain accurate customer records and data
5. Assist customers with banking inquiries
6. Handle customer complaints in a professional and timely manner
7. Monitor customer accounts for any suspicious activity
8. Analyze customer needs and suggest appropriate banking solutions
9. Stay up to date with banking regulations and industry trends
10. Assist with marketing campaigns and promotional activities

According to JobzMall, the average salary range for a Branch Relationship Manager in Mumbai, Maharashtra, India is between ₹1,67,919 and ₹8,16,937. This salary range is based on the job title, location, experience, and other factors.

Kotak Mahindra Bank Ltd. provides commercial banking services. It operates through the following segments: Treasury, Investments & Balance Sheet Management Unit, Retail Banking, Wholesale Banking, Vehicle Financing, Broking, Advisory & Transactional Services, Asset Management, and Insurance.