Store Support Lead

Welcome to Kohl's, where we value our employees and customers above all else. We are currently seeking a dedicated and customer-centric individual to join our team as a Store Support Lead. As a Store Support Lead, you will play a crucial role in ensuring our store runs smoothly and efficiently. In this position, you will be responsible for overseeing the daily operations of our store support team and ensuring exceptional customer service is delivered at all times. To excel in this role, you must possess strong leadership skills, excellent communication abilities, and a passion for providing exceptional customer service. Join our team and help us create a positive and enjoyable shopping experience for our valued customers.

1. Oversee the daily operations of the store support team to ensure efficient and effective functioning of the store.
2. Provide strong leadership to the store support team, helping to motivate and develop team members.
3. Monitor and maintain inventory levels of store supplies and equipment, ensuring that they are always stocked and in good working condition.
4. Train and onboard new store support team members, ensuring they are equipped with the necessary skills and knowledge to perform their duties.
5. Develop and implement processes and procedures to improve the overall efficiency of the store support team.
6. Monitor and respond to customer inquiries and complaints, ensuring that exceptional customer service is provided at all times.
7. Collaborate with other departments to ensure a seamless and positive shopping experience for customers.
8. Conduct regular performance evaluations for store support team members, providing feedback and identifying areas for improvement.
9. Maintain a clean and organized store environment, ensuring that all safety and sanitation standards are met.
10. Stay updated on company policies, procedures, and promotions to effectively communicate to customers and team members.

According to JobzMall, the average salary range for a Store Support Lead in Fayetteville, AR, USA is $30,000 - $40,000 per year. This range can vary depending on factors such as experience, location, and the specific company.

Kohl's Corp. owns and operates family-oriented department stores. It offers exclusive brand apparel, shoes, accessories and home & beauty products through its department stores. The company's stores offer apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows and house wares targeted to middle-income customers. Its stores generally carry a consistent merchandise assortment with some differences attributable to regional preferences.