
Store Support Lead
Are you looking for a dynamic and challenging role in the retail industry? Look no further! Kohl's is seeking a driven and experienced individual to join our team as a Store Support Lead. As a leader in our store, you will play a crucial role in ensuring the smooth and efficient operations of our store. With a focus on customer satisfaction and team management, this role requires someone who is detail-oriented, organized, and has strong communication skills. If you thrive in a fast-paced environment and have a passion for providing exceptional customer service, we want to hear from you!
- Oversee the daily operations of the store, including opening and closing procedures, cash handling, and inventory management.
- Provide leadership and guidance to the store support team, including training, coaching, and performance management.
- Ensure excellent customer service by setting and maintaining high standards for customer interactions and resolving any customer concerns or complaints.
- Monitor and maintain the store's appearance, cleanliness, and organization to create a positive shopping experience for customers.
- Collaborate with other store leaders to develop and implement strategies for achieving sales goals and improving store performance.
- Manage and delegate tasks to team members, ensuring that all duties are completed accurately and efficiently.
- Conduct regular audits and checks to ensure compliance with company policies and procedures.
- Act as a role model for exceptional customer service and adherence to company values and standards.
- Analyze store data and provide insights and recommendations for improving processes and procedures.
- Communicate effectively with all levels of the organization, including store management, corporate teams, and external partners.
- Stay up-to-date on industry trends and best practices in retail, and use this knowledge to drive innovation and continuous improvement in the store.
- Uphold a safe and inclusive work environment, promoting diversity and inclusion within the team and the store.
- Assist with special projects and tasks as needed, demonstrating flexibility and adaptability in a fast-paced environment.
- Take ownership and accountability for the success of the store, always working towards achieving company goals and objectives.
Exceptional Customer Service Skills: A Store Support Lead At Kohl's Must Possess Excellent Customer Service Skills In Order To Effectively Assist Customers And Resolve Any Issues That May Arise.
Strong Leadership Abilities: This Role Requires Strong Leadership Abilities, As The Store Support Lead Will Be Responsible For Managing A Team Of Associates And Delegating Tasks To Ensure Efficient Store Operations.
Retail Experience: Previous Experience In A Retail Setting Is Often Required For A Store Support Lead Position At Kohl's. This Experience Demonstrates An Understanding Of The Retail Industry And The Ability To Thrive In A Fast-Paced Environment.
Organizational Skills: The Store Support Lead Must Be Highly Organized And Able To Multitask In Order To Handle A Variety Of Responsibilities, Such As Managing Inventory, Coordinating Schedules, And Handling Customer Inquiries.
Problem-Solving Skills: As A Leader On The Sales Floor, The Store Support Lead Must Be Able To Think Quickly And Effectively Solve Problems As They Arise. This Requires Strong Critical Thinking Skills And The Ability To Make Sound Decisions Under Pressure.
Communication
Time Management
Team Management
Product knowledge
Inventory Control
customer service
Cash Handling
Sales Analysis
Visual merchandising
Training and Development
Problem-Solving
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
collaboration
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Store Support Lead in Myrtle Beach, SC, USA is $35,000 to $45,000 per year. This can vary depending on factors such as the size and type of store, experience and qualifications of the individual, and the specific responsibilities of the role.
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Kohl's Corp. owns and operates family-oriented department stores. It offers exclusive brand apparel, shoes, accessories and home & beauty products through its department stores. The company's stores offer apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows and house wares targeted to middle-income customers. Its stores generally carry a consistent merchandise assortment with some differences attributable to regional preferences.

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