Store Support Lead

At Kohl's, we believe in creating a positive and inclusive shopping experience for our customers. As a Store Support Lead, you will play a crucial role in ensuring the smooth and efficient operation of our store. We are looking for a dedicated individual who is passionate about customer service and thrives in a fast-paced retail environment. If you are a natural leader with strong organizational skills and a customer-centric mindset, we would love to have you join our team!

1. Oversee and manage the daily operations of the store, ensuring that all tasks are completed efficiently and effectively.
2. Train and supervise store support staff, including cashiers, stock associates, and customer service representatives.
3. Lead by example and provide excellent customer service to ensure a positive shopping experience for all customers.
4. Monitor and maintain store cleanliness and organization to create a welcoming and inviting environment for customers.
5. Assist in the hiring, training, and development of new store support team members.
6. Handle escalated customer service issues in a timely and professional manner.
7. Coordinate and delegate tasks to team members to ensure all areas of the store are adequately staffed and tasks are completed on time.
8. Oversee inventory management, including receiving, stocking, and replenishing merchandise.
9. Monitor and enforce company policies and procedures to ensure a safe and compliant work environment.
10. Collaborate with other store leaders to identify areas for improvement and implement solutions to enhance the overall shopping experience.
11. Provide feedback and coaching to team members to promote growth and development.
12. Maintain accurate records of store operations, including sales, inventory, and customer interactions.
13. Stay up-to-date on product knowledge, promotions, and company initiatives to effectively assist customers and drive sales.
14. Continuously monitor and improve store processes to increase efficiency and productivity.
15. Serve as a role model for the company's values and foster a positive and inclusive work culture.

According to JobzMall, the average salary range for a Store Support Lead in San Diego, CA, USA is between $13-$18 per hour. This may vary depending on the specific company and the individual's experience and qualifications. Some factors that can affect the salary include the size and type of store, the responsibilities of the role, and the overall market demand for this type of position. Additionally, benefits and bonuses may also be included in the compensation package.

Kohl's Corp. owns and operates family-oriented department stores. It offers exclusive brand apparel, shoes, accessories and home & beauty products through its department stores. The company's stores offer apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows and house wares targeted to middle-income customers. Its stores generally carry a consistent merchandise assortment with some differences attributable to regional preferences.