Welcome to Kohl's, where we strive to provide our customers with exceptional products and service. We are currently seeking a dynamic and experienced Sales Lead to join our team. As a Sales Lead at Kohl's, you will have the opportunity to lead a team of sales associates and contribute to the overall success of our store. We are looking for a motivated individual with strong leadership skills and a passion for delivering excellent customer service. If you have a proven track record in sales and are looking for a challenging and rewarding career, we would love to hear from you.
- Lead and motivate a team of sales associates to achieve sales goals and provide excellent customer service.
- Train and develop sales associates on product knowledge, selling techniques, and company policies.
- Monitor and manage sales floor to ensure proper coverage and excellent customer experience.
- Coach and provide feedback to sales associates to improve their performance.
- Ensure proper execution of merchandising and promotional strategies to drive sales.
- Maintain a high level of product knowledge and effectively communicate product information to customers.
- Assist in resolving customer inquiries and complaints in a timely and satisfactory manner.
- Collaborate with store management to develop and implement strategies to increase sales and improve customer satisfaction.
- Manage inventory levels and ensure proper replenishment to meet customer demand.
- Adhere to all company policies and procedures, including loss prevention and safety protocols.
- Act as a role model for the sales team by demonstrating excellent customer service and sales skills.
- Stay up-to-date with industry trends and competition to identify new sales opportunities.
- Assist in the hiring and onboarding process for new sales associates.
- Perform other duties as assigned by store management.
Strong Leadership Skills: A Sales Lead At Kohl's Must Have The Ability To Effectively Lead And Motivate A Team Of Sales Associates To Achieve Sales Targets And Provide Exceptional Customer Service.
Proven Sales Experience: This Role Requires A Track Record Of Meeting And Exceeding Sales Goals, As Well As Experience In Driving Sales Strategies And Initiatives.
Excellent Communication Skills: As A Sales Lead, Effective Communication With Both Customers And Team Members Is Crucial. This Includes The Ability To Listen To Customer Needs, Provide Product Knowledge, And Communicate Effectively With Team Members.
Organizational Skills: A Sales Lead Must Be Able To Effectively Manage Inventory, Schedules, And Oversee Daily Operations To Ensure A Smooth And Efficient Sales Process.
Customer-Focused Mindset: Kohl's Prides Itself On Providing Excellent Customer Service, And A Sales Lead Must Have A Strong Customer-Focused Mindset To Ensure Customer Satisfaction And Retention. This Includes The Ability To Handle Difficult Customer Situations With Poise And Find Solutions To Meet Their Needs.
Inventory Management
Communication
Time Management
Team Management
Product knowledge
Leadership
customer service
Merchandising
Sales Analysis
Problem-Solving
Sales Strategy
retail operations
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Sales Lead in Des Moines, IA, USA is $35,000 - $45,000 per year. However, this can vary depending on factors such as experience, industry, and company size. Some Sales Leads may also receive additional bonuses or commissions based on their performance.
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Kohl's Corp. owns and operates family-oriented department stores. It offers exclusive brand apparel, shoes, accessories and home & beauty products through its department stores. The company's stores offer apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows and house wares targeted to middle-income customers. Its stores generally carry a consistent merchandise assortment with some differences attributable to regional preferences.
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