Kohl's

Retail Sales Associate

Kohl's
Decatur, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people person with a passion for fashion and a knack for sales? If so, we have the perfect opportunity for you! Kohl's is seeking a dynamic Retail Sales Associate to join our team and help us provide exceptional customer service and drive sales in our store. As a member of our team, you will have the chance to work with a diverse group of individuals, gain valuable retail experience, and contribute to our mission of providing affordable and stylish options for our customers. Join us and become a part of our Kohl's family!

  1. Greet and engage customers in a friendly and professional manner.
  2. Assist customers with finding and selecting merchandise that meets their needs.
  3. Provide exceptional customer service by answering questions, addressing concerns, and resolving any issues that may arise.
  4. Maintain a strong knowledge of current fashion trends and product offerings.
  5. Meet and exceed sales goals by actively promoting and upselling products.
  6. Process transactions accurately and efficiently using point-of-sale systems.
  7. Ensure the store is clean, organized, and visually appealing at all times.
  8. Collaborate with team members to achieve overall store goals and objectives.
  9. Continuously learn and improve selling techniques to increase sales and customer satisfaction.
  10. Handle customer returns and exchanges in a timely and professional manner.
  11. Follow company policies and procedures, including those related to loss prevention and safety.
  12. Assist in replenishing and restocking merchandise on the sales floor.
  13. Maintain a positive attitude and represent the Kohl's brand with integrity and enthusiasm.
  14. Attend and actively participate in team meetings and training sessions.
  15. Contribute to a positive and inclusive work environment by treating all team members and customers with respect and dignity.
Where is this job?
This job is located at Decatur, IL, USA
Job Qualifications

  • Excellent Customer Service Skills: A Retail Sales Associate At Kohl's Should Have Exceptional Communication And Interpersonal Skills To Provide Excellent Customer Service And Ensure Customer Satisfaction.

  • Product Knowledge: Knowledge Of The Products Sold At Kohl's Is Essential For A Retail Sales Associate To Effectively Assist Customers In Finding The Right Products And Make Recommendations Based On Their Needs.

  • Sales Experience: Previous Experience In Retail Sales Is Preferred For This Role, As It Demonstrates The Ability To Meet Sales Targets And Provide A Positive Shopping Experience For Customers.

  • Time Management Skills: A Retail Sales Associate Should Be Able To Multitask And Prioritize Tasks Efficiently To Ensure That Customers Are Served Promptly And The Store Is Well-Stocked And Organized.

  • Team Player: Working As Part Of A Team Is Crucial In A Retail Environment, And A Retail Sales Associate Should Be Able To Collaborate With Colleagues And Managers To Achieve Common Goals And Maintain A Positive Work Environment.

Required Skills

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Product

  • Sales Techniques

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Decatur, IL, USA is $18,000 - $30,000 per year. However, this can vary depending on the specific company, location, and experience level of the individual. Some Retail Sales Associates may also receive commission or bonuses in addition to their base salary.

Additional Information
Kohl's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 8th, 2023
Apply BeforeJanuary 14th, 2026
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About Kohl's

Kohl's Corp. owns and operates family-oriented department stores. It offers exclusive brand apparel, shoes, accessories and home & beauty products through its department stores. The company's stores offer apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows and house wares targeted to middle-income customers. Its stores generally carry a consistent merchandise assortment with some differences attributable to regional preferences.

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