Kohl's

Retail Sales Associate

Kohl's

Wilmington, DE, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Kohl's! We are currently seeking a dynamic and customer-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will play a vital role in providing exceptional service to our customers and ensuring a positive shopping experience. We are looking for individuals who are passionate about retail, possess excellent communication skills, and have a strong desire to succeed. If you are someone who thrives in a fast-paced environment and enjoys interacting with people, we would love to have you join us at Kohl's.

  1. Provide exceptional customer service: Greet customers, assist them with finding products, answer any questions, and address any concerns to ensure a positive shopping experience.
  2. Maintain a strong knowledge of products: Stay up-to-date on the latest products, promotions, and sales to effectively assist customers and make recommendations.
  3. Operate cash register: Accurately and efficiently process customer transactions, including cash, credit, and gift cards.
  4. Keep store clean and organized: Regularly restock and organize merchandise, clean and maintain store appearance, and assist with inventory management.
  5. Work as part of a team: Collaborate with other team members to achieve sales goals, maintain a positive work environment, and ensure smooth operations.
  6. Meet sales targets: Use effective selling techniques to meet or exceed sales targets and contribute to the overall success of the store.
  7. Uphold company policies and procedures: Follow all company policies and procedures to ensure a safe and secure environment for customers and employees.
  8. Handle customer complaints: Address customer complaints or issues in a professional and timely manner, ensuring customer satisfaction.
  9. Continuously improve sales skills: Actively participate in training and development opportunities to continuously improve sales skills and product knowledge.
  10. Maintain a positive attitude: Demonstrate a positive and enthusiastic attitude towards customers, fellow team members, and the company as a whole.
Where is this job?
This job is located at Wilmington, DE, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Sales Associate At Kohl's Should Have Strong Interpersonal Skills And Be Able To Provide Exceptional Customer Service To Ensure A Positive Shopping Experience For Customers.

  • Sales Experience: Candidates Should Have Prior Experience In Sales, Preferably In A Retail Setting, And Be Able To Meet And Exceed Sales Goals Set By The Company.

  • Knowledge Of Kohl's Products: As A Retail Sales Associate, It Is Important To Have A Good Understanding Of The Products And Brands Sold At Kohl's, As Well As The Ability To Communicate Product Information To Customers.

  • Strong Communication Skills: Effective Communication Is Essential In A Retail Environment, And Candidates Should Have Strong Verbal And Written Communication Skills To Interact With Customers, Coworkers, And Management.

  • Flexibility And Adaptability: Kohl's Is A Fast-Paced And Ever-Changing Environment, And Candidates Should Be Able To Adapt To Different Situations And Work Well Under Pressure. They Should Also Be Able To Work A Flexible Schedule, Including Nights, Weekends, And Holidays.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Adaptability

  • UPS

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Wilmington, DE, USA is between $25,000 and $40,000 per year. However, this can vary depending on the specific job duties, experience level, and company. Some higher-end retail stores or specialized industries may offer higher salaries. Additionally, commission and bonuses may also be included in the compensation package for Retail Sales Associates.

Additional Information
Kohl's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 6th, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Kohl's

Kohl's Corp. owns and operates family-oriented department stores. It offers exclusive brand apparel, shoes, accessories and home & beauty products through its department stores. The company's stores offer apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows and house wares targeted to middle-income customers. Its stores generally carry a consistent merchandise assortment with some differences attributable to regional preferences.

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