Kohl's

Operations & Housekeeping Associate

Kohl's

Louisville, KY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Kohl's, where we pride ourselves on providing an exceptional shopping experience for our customers. As an Operations & Housekeeping Associate, you will play a crucial role in ensuring our store runs smoothly and looks its best. From maintaining cleanliness and organization to assisting with operational tasks, you will be a vital member of our team. We are looking for individuals who are detail-oriented, reliable, and committed to providing excellent customer service. If you are passionate about creating a positive shopping environment and have a strong work ethic, we would love to have you join our team at Kohl's.

  1. Maintain Cleanliness: Ensure the store is clean, organized, and presentable at all times by regularly cleaning and restocking designated areas, such as restrooms, fitting rooms, and the sales floor.
  2. Uphold Store Standards: Follow company guidelines and standards for cleanliness, safety, and visual merchandising to create a welcoming and visually appealing shopping environment for customers.
  3. Assist with Operational Tasks: Help with tasks such as receiving and processing merchandise, restocking shelves, and fulfilling online orders to keep the store running efficiently.
  4. Provide Excellent Customer Service: Greet and assist customers with a friendly and helpful attitude, answer questions, and direct customers to specific products or departments.
  5. Team Collaboration: Work closely with other associates and departments to ensure efficient and effective operations, such as communicating inventory needs and assisting with customer service needs.
  6. Attention to Detail: Pay close attention to detail and follow through on tasks to ensure the store is well-stocked, organized, and visually appealing.
  7. Adhere to Safety Protocols: Follow safety protocols and procedures to maintain a safe and secure environment for customers and fellow associates.
  8. Problem Solving: Quickly identify and resolve any issues or challenges that may arise, such as customer complaints or operational obstacles.
  9. Follow Company Policies: Adhere to all company policies and procedures, including dress code, attendance, and punctuality, to maintain a professional and respectful work environment.
  10. Commitment to Excellence: Strive for excellence in all aspects of the job, from customer service to store operations, to provide an exceptional shopping experience for customers.
  11. Take Initiative: Proactively seek out tasks and projects to assist with, and make suggestions for improvement to store processes and procedures.
  12. Flexibility: Be willing to take on additional tasks and responsibilities as needed and adapt to changes in store operations and procedures.
Where is this job?
This job is located at Louisville, KY, USA
Job Qualifications
  • Prior Experience In Retail Operations And/Or Housekeeping: Candidates Should Have Previous Experience Working In A Retail Setting, With Knowledge Of Store Operations And Housekeeping Procedures.

  • Attention To Detail: The Role Of An Operations & Housekeeping Associate Requires A High Level Of Attention To Detail, As They Are Responsible For Maintaining The Overall Cleanliness And Organization Of The Store.

  • Physical Stamina: This Position May Involve Standing, Walking, And Lifting For Extended Periods Of Time, So Candidates Should Be Physically Fit And Able To Handle The Physical Demands Of The Job.

  • Customer Service Skills: As A Representative Of Kohl's, Operations & Housekeeping Associates Should Have Strong Customer Service Skills And Be Able To Interact With Customers In A Friendly And Professional Manner.

  • Team Player: This Position Requires Collaboration And Teamwork With Other Store Associates, So Candidates Should Have A Positive Attitude And Be Able To Work Well With Others.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Stocking

  • Organization

  • Cleaning

  • Problem-Solving

  • Safety Protocols

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations & Housekeeping Associate in Louisville, KY, USA is $22,000 - $33,000 per year, with the average being $26,000 per year. This can vary based on the specific company, experience level, and other factors.

Additional Information
Kohl's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 8th, 2024
Apply BeforeJune 21st, 2025
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About Kohl's

Kohl's Corp. owns and operates family-oriented department stores. It offers exclusive brand apparel, shoes, accessories and home & beauty products through its department stores. The company's stores offer apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows and house wares targeted to middle-income customers. Its stores generally carry a consistent merchandise assortment with some differences attributable to regional preferences.

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