Kohl's

Loss Prevention Officer

Kohl's

San Bernardino, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Kohl's, we are committed to providing a safe and secure shopping experience for our customers. As a Loss Prevention Officer, you will play a crucial role in protecting our store from theft and maintaining a positive environment for all. We are looking for a highly motivated and detail-oriented individual who is passionate about enforcing store policies and procedures. If you have a strong sense of responsibility and a desire to make a difference, we encourage you to apply for this position.

  1. Monitor and patrol the store to prevent and detect any potential theft or fraudulent activity.
  2. Enforce store policies and procedures regarding shoplifting, employee theft, and other security-related issues.
  3. Conduct thorough investigations into any incidents or suspicious activities within the store.
  4. Collaborate with store management and other team members to identify potential security risks and develop strategies to address them.
  5. Maintain a visible presence in the store and proactively approach customers to offer assistance and deter theft.
  6. Train and educate store associates on loss prevention policies and procedures.
  7. Utilize surveillance equipment and other security tools to monitor and identify potential security threats.
  8. Work closely with local law enforcement and provide necessary information and support for investigations.
  9. Prepare accurate and detailed reports of all incidents and maintain proper documentation.
  10. Continuously assess and improve store security procedures and protocols to ensure the safety of customers and employees.
  11. Respond to emergency situations and take appropriate actions to ensure the safety of customers and employees.
  12. Maintain a professional and courteous demeanor at all times while interacting with customers, employees, and law enforcement.
  13. Keep up-to-date with the latest loss prevention techniques and technologies.
  14. Collaborate with other Loss Prevention Officers and team members to share best practices and improve overall store security.
  15. Adhere to all company policies and procedures and maintain confidentiality of any sensitive information.
Where is this job?
This job is located at San Bernardino, CA, USA
Job Qualifications
  • Strong Observational And Investigative Skills: Loss Prevention Officers At Kohl's Must Be Able To Identify And Analyze Suspicious Behaviors And Situations In Order To Prevent Theft And Fraud.

  • Excellent Communication And Interpersonal Skills: This Role Requires Frequent Interaction With Customers And Store Associates, As Well As Effective Communication With Law Enforcement And Other External Partners.

  • Physical Fitness And Agility: Loss Prevention Officers May Need To Chase And Apprehend Suspects, So Physical Fitness And Agility Are Important For This Role.

  • Knowledge Of Security Systems And Procedures: Candidates Should Have Experience With Cctv Systems, Alarm Systems, And Other Security Measures In Order To Effectively Monitor And Respond To Potential Threats.

  • Strong Sense Of Integrity And Ethical Conduct: As Representatives Of Kohl's, Loss Prevention Officers Must Maintain A High Level Of Ethical Conduct And Adhere To Company Policies And Procedures At All Times.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Law enforcement

  • Teamwork

  • Adaptability

  • Surveillance

  • Observational skills

  • Investigation

  • Assertiveness

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Loss Prevention Officer in San Bernardino, CA, USA is $32,000 - $53,000 per year. However, this can vary based on factors such as experience, location, and company size. Some companies may also offer commission or bonus opportunities for Loss Prevention Officers.

Additional Information
Kohl's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 12th, 2024
Apply BeforeJune 9th, 2026
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About Kohl's

Kohl's Corp. owns and operates family-oriented department stores. It offers exclusive brand apparel, shoes, accessories and home & beauty products through its department stores. The company's stores offer apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows and house wares targeted to middle-income customers. Its stores generally carry a consistent merchandise assortment with some differences attributable to regional preferences.

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