Kohl's

Assistant Store Manager

Kohl's

Albany, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for retail and customer service? Do you thrive in a fast-paced environment and enjoy helping others succeed? If so, Kohl's is looking for an Assistant Store Manager to join our team!In this role, you will work closely with the Store Manager to oversee daily operations and ensure a positive shopping experience for our customers. You will also be responsible for coaching and developing our team members to reach their full potential and achieve our sales goals.To be successful in this position, you should have previous retail experience and a strong understanding of store operations. Excellent communication and organizational skills are also essential, as well as a customer-centric mindset and a desire to drive results.If you are a motivated and dynamic individual with a passion for retail, we would love to hear from you! Join us at Kohl's and be a part of our team dedicated to providing exceptional service and value to our customers.

  1. Oversee daily operations of the store, including opening and closing procedures, cash handling, and inventory management.
  2. Ensure that the store is properly stocked and merchandised to meet customer demand and company standards.
  3. Provide exceptional customer service by assisting customers with inquiries, resolving complaints, and ensuring a positive shopping experience.
  4. Collaborate with the Store Manager to develop and implement strategies to drive sales and achieve store goals.
  5. Train, coach, and develop team members to provide excellent customer service and meet performance expectations.
  6. Conduct performance evaluations and provide feedback to team members to support their growth and development.
  7. Create and maintain a positive and inclusive work environment for all team members.
  8. Monitor and analyze sales reports and data to identify areas of improvement and develop action plans accordingly.
  9. Ensure compliance with company policies and procedures, as well as safety and security protocols.
  10. Communicate effectively with the Store Manager and other members of the management team to address any issues or concerns.
  11. Stay up-to-date with industry trends and customer needs to make informed decisions and drive business growth.
  12. Act as a role model for team members by demonstrating professionalism, integrity, and a strong work ethic.
  13. Continuously strive to improve store operations and customer service through innovative ideas and solutions.
  14. Adhere to all company standards and values, promoting a positive and inclusive work culture.
  15. Collaborate with the Store Manager to create and maintain a budget and manage expenses to ensure profitability.
Where is this job?
This job is located at Albany, NY, USA
Job Qualifications
  • Previous Retail Management Experience: Candidates Should Have At Least 2-3 Years Of Experience In A Retail Management Role, Preferably In A Similar Store Or Company.

  • Strong Leadership Skills: Assistant Store Managers At Kohl's Are Expected To Lead And Motivate A Team Of Employees. Candidates Should Possess Excellent Communication, Decision-Making, And Problem-Solving Skills.

  • Knowledge Of Retail Operations: A Thorough Understanding Of Retail Operations, Including Inventory Management, Visual Merchandising, And Customer Service, Is Essential For Success In This Role.

  • Excellent Customer Service Skills: As A Representative Of The Brand, Assistant Store Managers Should Have A Customer-Centric Mindset And Be Able To Provide Exceptional Service To Customers.

  • Availability And Flexibility: Kohl's Stores Operate On A Flexible Schedule, Including Nights, Weekends, And Holidays. Candidates Should Be Willing And Able To Work These Hours As Needed.

Required Skills
  • Inventory Management

  • Time Management

  • Product knowledge

  • Budget management

  • customer service

  • Sales forecasting

  • Visual merchandising

  • Team Leadership

  • staff training

  • Problem-Solving

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Store Manager in Albany, NY, USA is $38,000-$52,000 per year. However, this can vary depending on factors such as the specific industry, company size, and years of experience.

Additional Information
Kohl's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 6th, 2024
Apply BeforeApril 11th, 2026
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About Kohl's

Kohl's Corp. owns and operates family-oriented department stores. It offers exclusive brand apparel, shoes, accessories and home & beauty products through its department stores. The company's stores offer apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows and house wares targeted to middle-income customers. Its stores generally carry a consistent merchandise assortment with some differences attributable to regional preferences.

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