Customer Experience & Service Manager

Establish & Develop strategies for NA Customer Satisfaction, Service Retention, Service Marketing, Training Recognition. Lead subsidiary partners on current initiatives and key performance metrics. Manage Regional operations KPI’s throughout KUS, KCA, and KMX by monitoring vital information for reporting and analysis; especially areas of Service, Service Marketing, Customer Satisfaction and Recognition. Provide crucial RHQ management support with correct, prompt, and routine information sharing. Provide support to NA subsidiaries as required through collaboration and coordination with the NA subsidiary management teams to assure effective synergies amongst NA Subsidiary operations and attainment of assigned RHQ goals and objectives.

According to JobzMall, the average salary range for a Customer Experience & Service Manager in 111 Peters Canyon Rd, Irvine, CA 92606, USA is $75,000 to $100,000. This salary range can vary depending on the experience and qualifications of the individual.

Kia Motors Corp. engages in the manufacturing and sales of motor vehicles. It operates through the following segment: Passenger Cars, Recreational Vehicles and Commercial Vehicles. It is also involved in leasing vehicles, providing vehicle maintenance services and automobile Parts.