KFC

Help Desk Intern

KFC
1900 Colonel Sanders Ln, Louisville, KY 40213, USA
InternshipDepends on ExperienceEntry LevelAssociate
Job Description

Provide superior customer service to every end user on every call, every time. Analyze and resolve hardware, software and operational issues within our service level agreements. Log all incidents into an Incident Management System with clear, concise language. Work in an efficient/fast-paced environment to meet or exceed team and individual service targets. Follow proper escalation path when necessary to resolve issues.

Where is this job?
This job is located at 1900 Colonel Sanders Ln, Louisville, KY 40213, USA
Job Qualifications

  • Currently enrolled in High School or College with good academic standing

  • Minimum 1-2 years of customer service experience

  • Beginning understanding of computer concepts (PC Fundamentals/Operating Systems)

Required Skills

  • Time Management

  • Analytical skills

  • Record keeping

  • Troubleshooting skills

Soft Skills

  • Communication

  • Multitasking

  • Problem Solving

  • Detail Oriented

  • Self-Motivated

Compensation

According to JobzMall, the average salary range for a Help Desk Intern in 1900 Colonel Sanders Ln, Louisville, KY 40213, USA is $15.50 - $19.50 per hour.

Additional Information
KFC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2021
Apply BeforeMay 22nd, 2025
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About KFC

KFC, also known as Kentucky Fried Chicken, is an American fast food restaurant chain headquartered in Louisville, Kentucky, that specializes in fried chicken. It is the world's second-largest restaurant chain after McDonald's, with 22,621 locations globally in 136 countries as of December 2018.

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