As a key member of the KeyBank team, our Relationship Manager will be responsible for creating and maintaining relationships with our clients. This individual will be an ambassador for KeyBank and will serve as a trusted advisor to our customers. We are looking for someone with strong interpersonal skills, a knack for problem-solving, and a passion for helping people achieve their financial goals.The successful Relationship Manager candidate must possess a Bachelor’s degree in Business, Finance, or a related field, along with a minimum of five years of experience in banking or a related field. In addition, the ideal candidate will have experience in sales and cross-selling, superior customer service skills, and a strong knowledge of banking products and services.If you have the necessary qualifications and are looking to join a team devoted to helping individuals and businesses achieve their financial goals, then this may be the perfect opportunity for you.
Responsibilities:
- Develop and maintain relationships with clients, serving as a trusted advisor and ambassador for KeyBank.
- Utilize strong interpersonal skills and problem-solving abilities to provide excellent customer service.
- Actively engage in sales and cross-selling of banking products and services to customers.
- Educate customers on various banking products and services available through KeyBank.
- Assist customers in achieving their financial goals.
- Utilize knowledge of banking industry regulations, laws, and best practices to ensure compliance.
- Strategize with colleagues to develop new products and services to meet customer needs.
- Facilitate customer service issues in a timely and responsive manner.
- Monitor customer accounts and analyze financial data to identify potential opportunities.
- Attend training sessions and industry events to stay up-to-date on banking trends and regulations.
High School Diploma Or Equivalent
Proficiency In Microsoft Office Suite
Ability To Develop And Maintain Relationships With Clients
Ability To Work Independently And In A Team Environment
Excellent Customer Service And Interpersonal Skills
Ability To Communicate Effectively With Clients And Team Members
Solid Organizational Skills
Familiarity With Banking And Financial Services Products And Services
Risk Management
Financial Analysis
Communication
Problem Solving
Negotiation
Leadership
Conflict Resolution
Relationship Building
Credit Analysis
Regulatory compliance
wealth management
Client Relationship
Banking operations
Client Retention
Investment Advice
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Relationship Manager in Akron, OH, USA is $44,977 to $82,788. This salary range is based on the most recent salary data available for Relationship Managers in the Akron area.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started