KeyBank

Relationship Manager

KeyBank

Indianapolis, IN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As the Relationship Manager at KeyBank, you will be responsible for driving business growth and deepening client relationships through understanding customer needs and developing a comprehensive relationship strategy. As a trusted advisor, you will utilize your financial services knowledge to provide high quality advice and solutions that meet the customer’s needs. To succeed in this role, you will need to be a highly motivated team player with exceptional interpersonal skills and the ability to quickly build relationships with clients. In addition, you will need a Bachelor’s degree in a related field and a minimum of 5 years of banking experience. If you are passionate about helping others and building lasting relationships, we look forward to hearing from you.

Responsibilities:

  1. Develop and implement comprehensive relationship strategies to drive business growth and deepen client relationships.
  2. Utilize financial services knowledge to provide high quality advice and solutions that meet customer needs.
  3. Establish and maintain strong relationships with clients.
  4. Act as a trusted advisor to customers.
  5. Work collaboratively with other team members.
  6. Remain up-to-date on industry changes and trends.
  7. Ensure compliance with all banking regulations.
  8. Generate reports and analyze data to track customer service performance.
  9. Monitor customer accounts and proactively identify opportunities to increase customer satisfaction.
Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Interpersonal Skills

  • Knowledge Of Banking Regulations And Compliance

  • Proficiency In Microsoft Office Applications

  • Ability To Analyze Customer Data And Make Recommendations

  • Understanding Of Banking Products And Services

  • Ability To Develop Customer Relationships

  • Ability To Stay Organized And Multi-Task

Required Skills
  • Risk Management

  • Financial Analysis

  • Project Management

  • Networking

  • Data Analysis

  • Account Management

  • Communication

  • Market Research

  • Sales

  • Lead Generation

  • Problem Solving

  • Negotiation

  • customer service

  • Regulatory compliance

  • Client Relations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Relationship Manager in Indianapolis, IN, USA is $45,000 to $85,000 per year. This range is based on salaries reported by individuals with this job title in the Indianapolis area.

Additional Information
KeyBank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 21st, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About KeyBank

KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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