KeyBank

Relationship Manager

KeyBank

Portland, OR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced Relationship Manager to join our KeyBank team and help us deliver excellent service to our customers. The ideal candidate needs to have excellent communication and interpersonal skills, as well as an in-depth understanding of banking products and services. This is an excellent opportunity for someone who is passionate about developing client relationships and providing high-quality customer service.The successful candidate will be responsible for managing customer relationships and providing excellent customer service. They must have a positive attitude and be able to work in a fast-paced environment. As a Relationship Manager, you will need to have an understanding of banking products and services, and be able to provide advice and solutions to customers.To be considered for this role, you must have a minimum of two years' banking experience, a Bachelor's degree in finance or a related field, and a strong customer service background. You must also be able to demonstrate a proven track record of successfully managing and developing relationships with clients. If you have the necessary qualifications and are passionate about helping our customers, we would love to hear from you.

Responsibilities:

  1. Develop and manage relationships with customers to ensure customer satisfaction.
  2. Provide advice on banking products and services to customers.
  3. Offer solutions to customer issues and inquiries.
  4. Maintain customer records and update customer information as needed.
  5. Provide excellent customer service while working in a fast-paced environment.
  6. Resolve customer complaints and disputes in a timely and professional manner.
  7. Monitor customer accounts and transactions to ensure accuracy and compliance.
  8. Maintain knowledge of banking products and services.
  9. Develop and implement strategies to increase customer loyalty and engagement.
  10. Monitor market trends and regulations related to banking and finance.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Knowledge Of Banking Products And Services

  • Ability To Work Independently And As Part Of A Team

  • Analytical And Problem-Solving Skills

  • Excellent Organizational And Time Management Skills

  • Ability To Build Relationships With Clients

  • Ability To Handle Multiple Tasks Simultaneously

  • Strong Interpersonal Communication Skills

  • Ability To Work With Different Types Of Customers

Required Skills
  • Risk Management

  • Financial Analysis

  • Banking

  • Networking

  • Communication

  • Sales

  • Time Management

  • Problem Solving

  • Negotiation

  • Conflict Resolution

  • customer service

  • Relationship Building

  • Credit Analysis

  • Teamwork

  • Regulatory compliance

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Relationship Manager in Portland, OR, USA is between $58,000 and $85,000 per year. The salary range may vary based on experience and qualifications.

Additional Information
KeyBank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 21st, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About KeyBank

KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started