KeyBank

Relationship Manager

KeyBank

Cleveland, OH, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the opportunity to join the team as Relationship Manager at KeyBank! As a Relationship Manager, you will have the chance to build and nurture relationships with our customers and help them achieve their financial goals. We are looking for an individual who is passionate about providing excellent customer service, is detailed-oriented, and is a team player.The ideal candidate should have a Bachelor's degree in finance, accounting, business administration, or a related field, as well as at least 3 years of experience in the banking industry. Candidates must also possess excellent communication skills and strong organizational skills to ensure the smooth running of daily operations. Knowledge of banking products and services is a must.We are excited to find an individual who is passionate about providing exceptional customer service and is eager to join our team. If you think you have the qualifications and enthusiasm to make a difference, we look forward to hearing from you.

Responsibilities:

  1. Develop and maintain relationships with customers and help them achieve their financial goals.
  2. Provide exceptional customer service and ensure the smooth running of daily operations.
  3. Utilize excellent communication and organizational skills.
  4. Stay up to date on banking products and services.
  5. Work collaboratively with the team to achieve desired results.
  6. Participate in educational activities to enhance knowledge of banking and finance.
  7. Follow bank procedures and policies.
  8. Monitor customer accounts and provide advice to them.
  9. Resolve customer queries and complaints in a timely manner.
  10. Generate reports and analyze customer data.
Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Interpersonal And Communication Skills

  • Knowledge Of Banking Products And Services

  • Ability To Cross-Sell Products

  • Proficient In Ms Office Suite

  • Proven Sales Experience

  • Bachelor's Degree In Finance Or Related Field

  • + Years Of Experience In Retail Banking

Required Skills
  • Networking

  • Planning

  • Communication

  • Negotiation

  • Leadership

  • Conflict Resolution

  • Client Service

  • Listening

  • Teamwork

  • organizing

  • Empathy

  • Problem-Solving

  • Interpersonal

  • Analyzing

  • Cross-Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Relationship Manager in Cleveland, OH, USA is $43,000 to $84,000. This range can vary depending on the size, location and industry of the employer.

Additional Information
KeyBank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 21st, 2023
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About KeyBank

KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started