Welcome to the opportunity to join the team as Relationship Manager at KeyBank! As a Relationship Manager, you will have the chance to build and nurture relationships with our customers and help them achieve their financial goals. We are looking for an individual who is passionate about providing excellent customer service, is detailed-oriented, and is a team player.The ideal candidate should have a Bachelor's degree in finance, accounting, business administration, or a related field, as well as at least 3 years of experience in the banking industry. Candidates must also possess excellent communication skills and strong organizational skills to ensure the smooth running of daily operations. Knowledge of banking products and services is a must.We are excited to find an individual who is passionate about providing exceptional customer service and is eager to join our team. If you think you have the qualifications and enthusiasm to make a difference, we look forward to hearing from you.
Responsibilities:
- Develop and maintain relationships with customers and help them achieve their financial goals.
- Provide exceptional customer service and ensure the smooth running of daily operations.
- Utilize excellent communication and organizational skills.
- Stay up to date on banking products and services.
- Work collaboratively with the team to achieve desired results.
- Participate in educational activities to enhance knowledge of banking and finance.
- Follow bank procedures and policies.
- Monitor customer accounts and provide advice to them.
- Resolve customer queries and complaints in a timely manner.
- Generate reports and analyze customer data.
Excellent Customer Service Skills
Strong Interpersonal And Communication Skills
Knowledge Of Banking Products And Services
Ability To Cross-Sell Products
Proficient In Ms Office Suite
Proven Sales Experience
Bachelor's Degree In Finance Or Related Field
+ Years Of Experience In Retail Banking
Networking
Planning
Communication
Negotiation
Leadership
Conflict Resolution
Client Service
Listening
Teamwork
organizing
Empathy
Problem-Solving
Interpersonal
Analyzing
Cross-Selling
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Relationship Manager in Cleveland, OH, USA is $43,000 to $84,000. This range can vary depending on the size, location and industry of the employer.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started

