KeyBank

Personal Banker

KeyBank

Akron, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

KeyBank is looking for an exceptional Personal Banker to join our dynamic team. As a Personal Banker, you will be responsible for providing personalized service to our customers. You will assist customers in maintaining a positive banking relationship, using your excellent customer service skills and financial knowledge. Additionally, you will have the opportunity to open new accounts, provide account maintenance services, and offer advice on various banking products and services.To be successful as a Personal Banker, you must be an excellent communicator with a passion for customer service. Additionally, you should be knowledgeable about financial services and products, have strong interpersonal skills, and be able to work in a fast-paced environment. You should be customer-oriented, detail-oriented, and have the ability to multi-task and problem solve. A high school diploma or equivalent is required. Previous experience in customer service or banking is preferred.

Responsibilities:

  1. Provide personalized customer service to customers.
  2. Open new accounts.
  3. Provide account maintenance services.
  4. Offer advice on various banking products and services.
  5. Maintain a positive banking relationship with customers.
  6. Utilize excellent customer service skills and financial knowledge.
  7. Demonstrate strong interpersonal skills.
  8. Work efficiently in a fast-paced environment.
  9. Multi-task and problem solve.
  10. Uphold a high school diploma or equivalent.
  11. Possess previous experience in customer service or banking (preferred).
Where is this job?
This job is located at Akron, OH, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Knowledge Of Banking Products And Services

  • Ability To Work Independently And As Part Of A Team

  • Strong Communication And Interpersonal Skills

  • Ability To Accurately Process Financial Transactions

  • Detail-Oriented And Organized

  • Understanding Of Basic Financial Concepts

  • Ability To Utilize Computer Systems To Accurately And Efficiently Process Customer Transactions

Required Skills
  • Networking

  • Counseling

  • Reporting

  • Documenting

  • Problem-Solving

  • Advising

  • Analyzing

  • Selling

  • Assessing

  • Verifying

  • Investigating

  • Cross-Selling

  • Calculating

  • Servicing

  • Identifying

Soft Skills
  • Communication

  • Time management

  • Work ethic

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Positivity

Compensation

According to JobzMall, the average salary range for a Personal Banker in Akron, OH, USA is between $30,000 and $45,000 per year. The exact salary for a Personal Banker may vary depending on qualifications, experience, and the specific bank or financial institution they work for.

Additional Information
KeyBank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 22nd, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About KeyBank

KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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