KeyBank is looking for an exceptional Personal Banker to join our dynamic team. As a Personal Banker, you will be responsible for providing personalized service to our customers. You will assist customers in maintaining a positive banking relationship, using your excellent customer service skills and financial knowledge. Additionally, you will have the opportunity to open new accounts, provide account maintenance services, and offer advice on various banking products and services.To be successful as a Personal Banker, you must be an excellent communicator with a passion for customer service. Additionally, you should be knowledgeable about financial services and products, have strong interpersonal skills, and be able to work in a fast-paced environment. You should be customer-oriented, detail-oriented, and have the ability to multi-task and problem solve. A high school diploma or equivalent is required. Previous experience in customer service or banking is preferred.
Responsibilities:
- Provide personalized customer service to customers.
- Open new accounts.
- Provide account maintenance services.
- Offer advice on various banking products and services.
- Maintain a positive banking relationship with customers.
- Utilize excellent customer service skills and financial knowledge.
- Demonstrate strong interpersonal skills.
- Work efficiently in a fast-paced environment.
- Multi-task and problem solve.
- Uphold a high school diploma or equivalent.
- Possess previous experience in customer service or banking (preferred).
Excellent Customer Service Skills
Knowledge Of Banking Products And Services
Ability To Work Independently And As Part Of A Team
Strong Communication And Interpersonal Skills
Ability To Accurately Process Financial Transactions
Detail-Oriented And Organized
Understanding Of Basic Financial Concepts
Ability To Utilize Computer Systems To Accurately And Efficiently Process Customer Transactions
Networking
Counseling
Reporting
Documenting
Problem-Solving
Advising
Analyzing
Selling
Assessing
Verifying
Investigating
Cross-Selling
Calculating
Servicing
Identifying
Communication
Time management
Work ethic
creativity
Organization
self-motivation
Teamwork
Adaptability
Problem-Solving
Positivity
According to JobzMall, the average salary range for a Personal Banker in Akron, OH, USA is between $30,000 and $45,000 per year. The exact salary for a Personal Banker may vary depending on qualifications, experience, and the specific bank or financial institution they work for.
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KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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