At KeyBank, our Personal Bankers are the face of our organization and are responsible for creating an exceptional banking experience for our customers. We are looking for someone who is passionate about customer service and is motivated to help our customers reach their financial goals. The ideal candidate must have excellent interpersonal skills, be detail-oriented, and have the ability to multitask. Our ideal candidate also has a strong knowledge of banking products and services, is comfortable working with technology, and is eager to learn. If you have the right qualifications and are passionate about helping others, we want you to join our team!
Responsibilities:
- Develop a deep understanding of banking products and services and be able to explain them to customers.
- Assist customers with banking transactions, inquiries, and account maintenance.
- Provide exceptional customer service and build relationships with customers.
- Utilize technology to provide accurate, efficient, and secure banking services.
- Respond to customer questions and concerns in a timely, courteous, and professional manner.
- Demonstrate a commitment to helping customers achieve their financial goals.
- Keep up to date on banking regulations and policies.
- Adhere to all security and compliance regulations.
- Monitor customer accounts for suspicious activity and take appropriate action.
- Identify sales opportunities and cross-sell banking products and services.
Knowledge Of Banking Products And Services
Strong Customer Service Skills
Cash Handling Experience
Excellent Communication And Interpersonal Skills
Proficiency In Microsoft Office
Ability To Multitask
Ability To Use Banking Technology
Experience In Sales And Customer Service
Financial Analysis
Account Management
Communication
Sales
Time Management
Multitasking
customer service
Cash Handling
Credit Analysis
Risk assessment
Organization
Problem-Solving
Security protocols
Loan Processing
Banking Regulations
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
flexibility
Critical thinking
Teamwork
According to JobzMall, the average salary range for a Personal Banker in Syracuse, NY, USA is between $24,000 and $45,000 per year. This range is based on salaries submitted to JobzMall by employers and employees.
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KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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