At KeyBank, we’re looking for a motivated and enthusiastic Personal Banker to join our team and help us provide a comprehensive banking experience to our customers. The ideal candidate will have an in-depth knowledge of banking and finance, be highly organized, and have excellent interpersonal and customer service skills. Our Personal Bankers are instrumental in helping to create a positive customer experience, and we’re looking for someone who is passionate about building relationships and delivering outstanding service. The successful candidate will possess the following qualifications: a minimum of 2 years of experience in personal banking or financial services; an Associate’s degree or equivalent; a strong knowledge of banking products and services; and the ability to work in a fast-paced and dynamic environment. Must also have strong verbal and written communication skills, and the ability to develop strong relationships with customers and colleagues. We’re looking for a team player with a passion for customer service and financial services who will help us deliver the best banking experience to our customers. If this sounds like you, we invite you to apply for the position of Personal Banker at KeyBank today!
Responsibilities:
- Provide comprehensive banking services to customers, including account management, deposits, withdrawals, and loan processing.
- Maintain customer relationships and ensure a positive customer experience.
- Identify customer needs and offer appropriate banking services.
- Ensure compliance with all banking regulations and laws.
- Develop and maintain strong relationships with customers and colleagues.
- Utilize excellent interpersonal and customer service skills.
- Keep up to date with current banking products and services.
- Manage customer inquiries and provide accurate information.
- Process loan applications and other banking transactions.
- Assist in the development and implementation of marketing strategies.
Strong Customer Service Skills
Knowledge Of Banking Products
Cash Handling Experience
Excellent Communication Skills
Ability To Analyze Financial Data
Ability To Work In A Fast-Paced Environment
Ability To Multi-Task
Proficient In Microsoft Office Suite
Banking
Financial Planning
Networking
Communication
Multitasking
Problem Solving
customer service
Cash Handling
Compliance
Researching
organizing
Upselling
Analyzing
Collaborating
Selling
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Personal Banker in Columbus, OH, USA is between $24,000 and $41,000 per year. This salary range is based on the salary range for the area and the level of experience and qualifications of the Personal Banker.
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KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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